Tag Governance release notes

  • Release version: Store
  • Updated June 11, 2026
  • 4 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Tag Governance release notes

    The Tag Governance application on the ServiceNow Store helps you establish and manage consistent tagging policies across your IT resources, including on-premises and cloud environments. It supports key-value tagging policies to improve resource organization, compliance, and governance. The release notes document updates that enhance functionality, user interface, performance, and integration with cloud platforms.

    Show full answer Show less

    Key Features and Improvements

    • Tag Governance Insights Dashboard Enhancements: Redesigned in version 1.9.0 to consolidate data visualization into a single improved dashboard, including a new filter by policy type and removal of the previous multi-tab structure for better navigation.
    • Policy Types and Tag Categorization: Introduction of a new policy type “Tag Category” using Regex to group similar tag keys (version 1.7.0).
    • Dark Theme Support: Added UI dark mode in versions 1.5.0 and 1.1.7 for improved user experience.
    • Role and Permission Updates: Granular role adjustments with removal of the itil role from tagadmin to enhance security (version 1.10.0).
    • Task Management Enhancements: Customizable task creation during policy runs to reduce redundancy, controlled via system properties and admin options (version 1.1.6).
    • Performance and Stability Improvements: Optimized audit processes, improved popular tags calculation, prevented data pile-up, and enhanced handling of AWS and Azure event-driven tag changes across multiple releases.
    • Cloud Platform Support: Enhanced support for Google Cloud Platform (GCP) tag audits and AWS Assume Role for tag remediation in member accounts.
    • UI and Data Management: Migrated dashboards to a new UIB interface, improved tag filters for multi-key items, and implemented cascade deletion of related records when configuration items are deleted.

    Known Issues and Workarounds

    There is a known issue in version 1.9.0 where the 'Tag Governance Insight' card in the Discovery Admin Workspace does not correctly redirect to the store app upgrade link. A workaround is documented in the ServiceNow knowledge base.

    What to Expect

    As a ServiceNow customer, you can expect continuous improvements in tag governance visibility, compliance tracking, and remediation capabilities across your cloud and on-premises resources. The enhancements to the dashboard and UI provide better data insights and usability. Integration with cloud platforms and event-driven updates ensure your tagging policies remain current and actionable. Performance optimizations reduce system load and improve reliability, while role and task management updates give you finer control over governance workflows.

    Version history for the Tag Governance application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.10.0 - June 2026
    • Removed: Removed the itil role from the tag_admin role.
    • Fixed: Improved the performance of the Tag Governance Insights dashboard.
    Version 1.9.0 - March 2026
    • New: A new filter type called policy type has been added to the 'Overall compliance status across CIs' widget on the Tag Governance Insights dashboard.
    • Changed: The Tag Governance dashboard has been redesigned to display all data on the Tag Governance Insights dashboard, replacing the previous three-tab (Overview, Policy View, and Efficacy) structure. The new design provides improved visualization and navigation.
    • Removed: The three-tab—Overview, Policy View, and Efficacy—structure of the Tag Governance dashboard has been removed.
    • Known Issue:When users select the 'Tag Governance Insight' card on the Insights page of the Discovery Admin Workspace, the tag governance store app upgrade link does not redirect as expected.Refer to KB0561766 for the workaround.
    Version 1.8.0 - December 2025
    Changed: Added granularity to the roles. No changes to the admin role.
    Version 1.7.0 - August 2025
    • New: New policy type-- "Tag Category--introduced to group similar tag keys using Regex.
    • Fixed:
      • The following issues were fixed for tag policy audits on GCP: Duplicate findings and incorrectly missing tag key.
      • Tag Dashboard: Data is now populated for ratings and CI coverage trends widgets.
    Version 1.5.0 - November 2024
    • New: A dark theme for UI is now supported.
    • Changed: Migrated the tag governance dashboard to a new and improved UIB interface.
    • Fixed:
      • Improved tag filter to handle cases where an item has more than one key.
      • Implemented a cascade rule to delete all related records when a CI is deleted.
    Version 1.1.7 - August 2024
    • New: A dark theme for UI is now supported.
    • Changed: Migrated the tag governance dashboard to a new and improved UIB interface.
    • Fixed: Improved tag filter to handle cases where an item has more than one key.
    • Implemented a cascade rule to delete all related records when a CI is deleted.
    Version 1.1.6 - February 2024
    • New:
      • Enhanced Task Management: Introduced a new system property, allow_new_cert_follow_on_task, allowing customization of task creation during policy runs for non-compliant CIs, reducing task redundancy.
      • Tag Governance Admin Options: Added options during policy setup and in system properties for admins to control Tag policy compliance visibility in the overall CI compliance status and manage new task creation for non-compliant CIs.
      • Table Cleaner for Run History: Implemented a table cleaner for sn_itom_tag_policy_run to periodically remove old runs, optimizing data management in Tag Governance.
    • Changed:
      • Tag Compliance Status Handling: Modified behavior to avoid unnecessary records in cert_audit_result table, improving system stability. The 'Save cert audit results' checkbox is clear, as the default setting for creating new Tag policies. Existing policies prior to upgrade are unaffected by this change, but they can be modified by the tag policy administrator as needed.
      • Improved Popular Tags Logic: Enhanced popular tags calculation logic for quicker processing and reduced queries, contributing to improved system performance.
      • Audit Optimization: Disabled audits for deletes in sn_itom_tag_policy_compliance_listing and sn_itom_tag_policy_run_listing tables to optimize system performance.
      • CMDB classes support: Now the OS templates (vm images, the cmdb_ci_os_template class) is also supported in tag policy evaluation
    • Fixed:
      • Data Pile-up Prevention: Addressed issues related to potential data pile-up and system stability by ensuring unnecessary records are not inserted into the cert_audit_result table.
      • Event driven updates for AWS LB: Events from AWS Load Balancers (ALB, NLB) processed for tag changes correctly now
      • Quality improvements: many minor product issues
    • Removed: Audit Record Visibility: Hidden the link to Tag Gov policy results under Related Links when the 'Save cert audit results' checkbox is clear, signifying the exclusion from overall compliance status.
    Version 1.1.5 - May 2023
    • New:
      • Dark theme support when Next Experience mode is enabled
      • Event driven tag audit supported with Azure Resource Changes processing
    • Fixed: Tag remediation supported with AWS Assume role to update tags of resources in member accounts in AWS cloud
    Version 1.1.3 - February 2023
    • Changed:
      • Added a tool tip in the Remediation form to inform the users that the update tags to cloud feature is only available in the with ITOM Governance license.
      • Access the configuration item (CI) properties in the key-value policy type script.
      • For example, use ci.name.toString() in the script to access the name of the CI.
      • Performance improvements to the Update Compliance Listing status business rule
    • Fixed:
      • Issues that led to failed processing of the Azure tag removal events.
      • Issues that led to failed processing of the Azure tag change events.
      • Issues that prevented purging of the non-operational or retired CIs from the Tag dashboard causing performance issues.
      • Issues in the Tag Governance Policies that prevented the audit tasks from getting the correct User or User Group assignments on policy audit failure.
      • Issues that caused the Remediate Tags action to delete additional tags that aren't part of the failed audit.
    Version 1.1.0 - July 2021
    New: Use the Tag Governance app to establish your tagging policies for all your IT Resources. Tags are the key-value pairs associated to your on-premises and cloud resources. Most companies have cloud tagging policies, this app helps to setup tagging policies consistently for all clouds and non-cloud resources too.