ISA Equipment Model release notes

  • Release version: Store
  • Updated June 11, 2026
  • 3 minutes to read
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    Summary of ISA Equipment Model release notes

    The ISA Equipment Model application on the ServiceNow Store provides industrial equipment modeling capabilities with continuous enhancements, certifications, and bug fixes. It supports secure access controls, vulnerability management for operational technology (OT) devices, and sorting of equipment model entities within sites. The release notes detail version history, new features, changes, and certifications to help ServiceNow customers maintain and optimize their industrial equipment models effectively.

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    Key Features and Enhancements

    • Access Control Improvements: Version 1.0.12 introduced advanced site-level access control using User Criteria and User Groups to define read or edit permissions on equipment model entity sites. This replaced the previous Site User model for better security and management of OT device access.
    • OT Device Activity and Vulnerability Management: From version 2.0.5, the Daily Activity tab in the Equipment Model menu displays previous day activities on OT devices. Users can view vulnerable items, remediation tasks, and vulnerability exceptions directly from the Industrial Workspace list views, enhancing operational visibility and security.
    • Entity Sorting: Assign Processing Order values to child entities to control the sorting order of equipment model entities within a site, improving organization and navigation.
    • Certifications: The application has been certified for multiple ServiceNow releases including Utah, Vancouver, Tokyo, Xanadu, and Australia (Patch 3), ensuring compatibility and support with evolving platform versions.
    • Bug Fixes and Minor Enhancements: Various bug fixes and minor platform enhancements have been applied, including removal of legacy dependencies and menu updates.

    Practical Impact for ServiceNow Customers

    • Enhanced security and compliance through refined access control mechanisms tailored to site-level equipment model entities and OT devices.
    • Improved operational monitoring and risk management with visibility into daily OT device activities and vulnerability workflows.
    • Better organization of equipment model entities within sites using processing order sorting, simplifying asset management.
    • Confidence in platform compatibility due to ongoing certifications aligned with ServiceNow release cycles.
    • Simplified upgrade processes with automated migration of access control records and removal of deprecated features.

    ServiceNow customers leveraging the ISA Equipment Model application can expect a more secure, manageable, and integrated approach to industrial equipment modeling and OT device lifecycle management aligned with their platform environment.

    Version history for the ISA Equipment Model application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 4.0.0 - June 2026
    New: Certified for Australia Patch 3
    Version 3.1.0 - March 2026
    New: Certified for Australia
    Version 3.0.0 - December 2025
    Changed: Minor Platform enhancement.
    Version 2.0.8 - September 2025
      • Assign Processing Order value to child entities to sort equipment model entities in a Site.
      • In the Equipment Model menu, the Daily Activity tab displays the list of previous day's activities on the OT devices.
      • View all vulnerable items that have been created from the OT Vulnerable Items List View in the Industrial Workspace.
      • View all remediation tasks that have been created from the OT Remediation Tasks List View in the Industrial Workspace.
      • View all vulnerability exceptions that have been created from the OT Vulnerability Exception Approvals List View in the Industrial Workspace.
    Version 2.0.5 - August 2025
    • New:
      • Assign Processing Order value to child entities to sort equipment model entities in a Site.
      • In the Equipment Model menu, the Daily Activity tab displays the list of previous day's activities on the OT devices.
      • View all vulnerable items that have been created from the OT Vulnerable Items List View in the Industrial Workspace.
      • View all remediation tasks that have been created from the OT Remediation Tasks List View in the Industrial Workspace.
      • View all vulnerability exceptions that have been created from the OT Vulnerability Exception Approvals List View in the Industrial Workspace.
    Version 2.0.4 - February 2025
    No changes.
    Version 2.0.3 - November 2024
    Fixed: Updated with various bug fixes.
    Version 2.0.1 - September 2024
    New: Certified for Xanadu.
    Version 2.0.0 - August 2024
    Certified for Xanadu.
    Version 1.0.12 - February 2024
    • Certified for Washington DC
    • Improved site level access control to use User Criteria to define read or write level user access to equipment model entity sites. With the additional assignment of OT viewer (cmdb_ot_viewer) or OT Editor (cmdb_ot_editor) roles, users will also have either view or edit access to OT devices in the sites assigned accordingly.
    • On upgrade to version 1.0.12 of ISA Equipment Model, existing Site User records will be migrated to an improved access control model using User Criteria to preserve the same access permissions. For each site with ISA Entity Site User records:
      • For users with viewer access:
        • A new User Criteria record will be created and named Read User Criteria for <site name> Site [System Generated]
        • A new User Group with all Site Users from this site will be created and named Read Group for <site name> Site [System Generated]
        • A new record in the new Equipment Model Entity View Access table (isa_entity_m2m_user_criteria_can_view) will be created with the User Criteria and User Group just created as described above.
      • For users with editor access:
        • A new User Criteria record will be created and named Edit User Criteria for <site name> Site [System Generated]
        • A new User Group with all Site Users from this site will be created and named Edit Group for <site name> Site [System Generated]
        • A new record in the new Equipment Model Entity Edit Access table (isa_entity_m2m_user_criteria_can_edit) will be created with the User Criteria and User Group just created as described above.
    • Removed the Site User application menu and Site Users related list on the Equipment Model Entity record for a site
    • Set all Site User (isa_entity_site_user) records to inactive
    • Added application menu items for both
      • Site User - Can Read
      • Site User - Can Edit
    • Added related lists on the Equipment Model Entity record for a site for both
      • Can Read Equipment Models
      • Can Edit Equipment Models
    Version 1.0.11 - August 2023
    • Certified for Vancouver
    • Removed Read-only protection policy for the ISAEquipmentModelConstants script include
    • For ISA Equipment Model Import, please see the Industrial Process Manager application
    Version 1.0.10 - February 2023
    New: Certified for Utah
    Version 1.0.8 - August 2022
    • Removed: Dependency on Manufacturing Process Manager
    • New: Certified for Tokyo
    Version 1.0.6 - February 2022
    Changed: Updated application menu name from "Equipment Models" to "Equipment Model Entities"