Service Request Management App Template release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Service Request Management App Template release notes

    The Service Request Management App Template is an application available on the ServiceNow Store that supports service request management workflows. This app is primarily a dependency for the App Engine Studio, meaning it is required for the App Engine Studio to function properly.

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    For system requirements, compatibility details, and comprehensive release information, customers should refer to the application listing on the ServiceNow Store website.

    Version History and Support

    All recent versions of the Service Request Management App Template, from version 23.0.2 (February 2023) through 29.2.1 (June 2026), are closely tied to the App Engine Studio. Updates to this app mostly serve as dependencies and enhancements to the App Engine Studio.

    Customers looking for detailed release notes, new features, fixes, or improvements related to this app should consult the App Engine Studio release notes, as this app’s updates are documented there rather than separately.

    Key Practical Takeaways for ServiceNow Customers

    • This app is integral to using App Engine Studio and will be updated alongside it.
    • Direct changes or new features are not listed independently for the Service Request Management App Template; instead, check App Engine Studio notes.
    • Ensuring compatibility with App Engine Studio requires keeping this app updated to the corresponding version.
    • Customers should verify system requirements and compatibility on the ServiceNow Store before installation or upgrade.

    Version history for the Service Request Management App Template application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 29.2.1 - June 2026
    This app is a dependency of App Engine Studio.  See the App Engine Studio listing for release notes.
    Version 29.1.1 - March 2026
    This app is a dependency of App Engine Studio.  See App Engine Studio app for release notes.
    Version 28.2.1 - December 2025
    See App Engine Studio product for release notes. This app is a dependency of App Engine Studio.
    Version 28.1.1 - August 2025
    See App Engine Studio product for release notes. This app is a dependency of App Engine Studio.
    Version 27.2.3 - May 2025
    See App Engine Studio product for release notes. This app is a dependency of App Engine Studio.
    Version 27.1.4 - February 2025
    See App Engine Studio product for release notes. This app is a dependency of App Engine Studio.
    Version 26.2.10 - November 2024
    See App Engine Studio product for release notes. This app is a dependency of App Engine Studio.
    Version 26.1.2 - August 2024
    See App Engine Studio product for release notes. This app is a dependency of App Engine Studio.
    Version 25.1.2 - May 2024
    See App Engine Studio product for release notes. This app is a dependency of App Engine Studio.
    Version 24.3.1 - May 2024
    See App Engine Studio product for release notes. This app is a dependency of App Engine Studio.
    Version 23.4.3 - May 2024
    See App Engine Studio product for release notes. This app is a dependency of App Engine Studio.
    Version 25.0.2 - February 2024
    See App Engine Studio product for release notes. This app is a dependency of App Engine Studio.
    Version 24.2.1 - January 2024 (Vancouver)
    See App Engine Studio product for release notes. This app is a dependency of App Engine Studio.
    Version 23.3.2 - January 2024 (Utah)
    See App Engine Studio product for release notes. This app is a dependency of App Engine Studio.
    Version 24.1.2 - November 2023

    See App Engine Studio product for release notes. This app is a dependency of App Engine Studio.

    Version 24.0.2 - August 2023

    See App Engine Studio product for release notes. This app is a dependency of App Engine Studio.

    Version 23.1.3 - May 2023

    See App Engine Studio product for release notes. This app is a dependency of App Engine Studio.

    Version 23.0.2 - February 2023
    See the App Engine Studio release notes.