Now Assist for Vulnerability Response release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Now Assist for Vulnerability Response Release Notes

    Now Assist for Vulnerability Response enhances vulnerability management by integrating AI-powered workflows and agents directly within ServiceNow. The application evolves to provide advanced natural language interactions, custom integrations, and AI-driven insights to help customers efficiently monitor, analyze, and remediate vulnerabilities across their environments.

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    Key Features

    • AI-Powered Workflows and Agents: Users can interact using plain language to retrieve and analyze vulnerability data, enabling faster and more intuitive decision-making. Notable workflows include the Security Exposure 360 analysis and Retrieve VR Data.
    • Custom API Connectors with Generative AI: The Security Posture Control workspace introduces a Connector builder framework that leverages generative AI to simplify creating custom API connectors, facilitating integration with security tools and import of asset data tailored to specific environments.
    • Contextual Summaries and Recommendations: AI generates actionable insights and prioritization in the Security Exposure Management workspace, including approval impact analysis to expedite exception request decisions.
    • Role-Based Access Control Enhancements: Fine-grained roles ensure secure access to AI insights and metrics while supporting background workflow execution.
    • Support for Third-Party Large Language Models (LLMs): Enhancements enable integration with external LLMs to extend AI capabilities.
    • Vulnerable Item Deduplication and Solution Recommendations: AI skills assist in deduplicating vulnerability items and recommending preferred remediation solutions, streamlining vulnerability management workflows.

    Key Outcomes

    • Improved vulnerability exposure analysis through AI-driven, data-grounded insights.
    • Accelerated remediation processes with natural language AI agents and automated data retrieval.
    • Enhanced integration flexibility using custom API connectors, enabling tailored security tool integrations and comprehensive asset monitoring.
    • Faster, consistent approval decisions supported by AI-generated impact assessments.
    • Increased security posture visibility and prioritization of critical risks in unified workspaces.
    • Greater operational efficiency with role-based controls and performance enhancements.

    Version history for the Now Assist Vulnerability Response application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 5.0.0 - June 2026 (USEM)
    New: The Security Exposure 360 agentic workflow brings AI-powered exposure analysis to USEM. Users can now ask questions in plain language and get answers grounded in their own ServiceNow data — across all types of findings within USEM.
    Version 4.1.2 - April 2026
    With enhancements for this release you might see improved performance.
    Version 4.0.0 - January 2026
    • New:
      • The Retrieve VR Data agentic workflow.
      • Chat with an AI agent using natural language to retrieve host (Vulnerability Response) and Application Vulnerability Response (AVR) data in the Unified Security Exposure Management (USEM) and legacy Vulnerability Response workspaces.
    Version 3.0.1 - December 2025
    • New:
      • Create a custom API connector in the Security Posture Control workspace with the Connector builder framework module. You have the option to use generative AI to help your developers create custom API connectors quickly with a Now Assist skill (SPC Setup Connector) that is included with the Now Assist for Vulnerability Response application.
        • Automate the steps for selecting API templates, populating request and header parameters, and response field mapping with generative AI.
        • Use your custom API connector to integrate with security tools and import asset data that is based on the unique requirements of your environment and monitor your overall security posture with the API connectors that you build.
      • Generate insights to prioritize findings in the Security Exposure Management (SEM) workspace.
        • Use generative AI to provide contextual summaries, actionable recommendations, and quick links in the Security Exposure Management (SEM) workspace, helping you prioritize critical risks and accelerate remediation.
      • Generate recommendations for approval impact analysis in the SEM workspace.
        • Use generative AI to provide on-demand recommendations to approve or reject a request directly from the Exception Change Approval record, enabling approvers to make faster, more consistent decisions while reducing manual analysis effort.
    Version 2.1.0 - October 2025
    Fixed:
    • Read and write access control with the sn_vul_ai.write_rem_insights and sn_vul_ai.read_rem_insights granular roles to the retrieved SLA metrics from the Analyze Remediation Status agentic workflow stored on the Remediation Compliance Insights [sn_vul_ai_remediation_insights] caching table.
    • These granular roles are inherited automatically by the sn_vul.vulnerability_admin and sn_vul.vulnerability_analyst persona roles and by the VR.System role so background job execution for the workflow can occur.
    Version 1.0.4 - September 2025
    • New:
      • Recommend preferred solution for VIT Now Assist skill
      • Vulnerable item deduplication Now Assist skill
    Version 1.0.3 - August 2025
    New: Enhancements to support third-party large language models (LLMs).
    Version 1.0.2 - June 2025
    Empower your vulnerability managers and analysts with AI agents in the Now Assist with Vulnerability Response application to revolutionize how they monitor and remediate your most critical vulnerabilities.
    Version 1.0.1 - May 2025
    Empower your vulnerability managers and analysts with AI agents in the Now Assist with Vulnerability Response application to revolutionize how they monitor and remediate your most critical vulnerabilities.