---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://www.servicenow.com/docs/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Security Incident Response Workspace release notes

# Security Incident Response
Workspace release notes {#ariaid-title1}

* Release version: Store
* 
* Updated August 6, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 8 minutes to read

Version history for the Security Incident Response
Workspace on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 1.9.9 - August 2026
:
    * New: Users can now preview attachments in a configurable upload modal before completing the upload process.
    * Fixed:
      * Translations now display correctly on Quick filters in Security Incident Workspace.
      * Heading levels in Security Incident Response are now sequential, improving accessibility and screen reader compatibility.
      * The relationship graph in Security Incident Workspace now supports localization and displays translated content.
      * Users can now close security incidents from the closure modal, even when the active tab is not the details tab.
      {#store-secops-rn-sir-workspace__ul_emj_c3v_bkc}

Version 1.9.2 - July 2026
:   Fixed: Fixed an issue with "Allow access for external user" option to access assigned response tasks of a parent security incident.

Version 1.9.1 - June 2026
:   New: Advanced Timeline in SIR for Correlated Security Data.

Version 1.9.0 - April 2026
:   New: Vulnerabilities and related intelligence now appear on the TISC Context tab of Security Incidents. This allows analysts to quickly access the risk data during investigations.

Version 1.8.5 - March 2026
:
    * New:
      * Added the option to compose email in the Response Task details.
      * Default landing tab is configurable (Overview or Details).
      * Right-Side pane is collapsed by default and preferences are preserved.
      * Option to add Quick-Filters configuration is added on the administration tab.
      * Added the option to Auto refresh of security incident list view.
      * System properties are added to the Administration tab.
    * Fixed:
      * Fixed the issue where the associated MITRE ATT\&CK and D3FEND modal titles do not support localization.
      * Fixed the issue where the Link as children button on Similar Security Incidents is not working when Select All Items in the list is selected.
      * Fixed the issue where inline editing was not supported for observables on the Investigation tab.
      * Fixed the issue where there was an issue reading the "query" property from null showing under sirw security incident tabs.
      * Fixed the issue where bulk close function is not fetching the custom close codes dynamically in the same way it fetches in record page.
      * Fixed the issue where after the Yokohama upgrade, user was not able to add Group as recipient to MS Teams Bridge Call in SOW.

Version 1.8.3 - January 2026
:   New: Added MITRE Attack Defend Relation Graph.

Version 1.8.0 - December 2025
:
    * Fixed:
      * Incident opening was taking more than 4 seconds, and page loading was unstable.
      * Removed the "close" action from the security incident list view. Now available only from the Home -\> Overview page.
      * In Workspace Overview, fixed the formatting issue in Close Notes.
    * Changed:
      * Added the "Create security incident" button in the Vulnerability Manager workspace.
      * Enabled the AWA Inbox functionality in Security Incident Response (SIR) Workspace.

Version 1.7.41 - November 2025
:
    * Changed:
      * Updated the activity definitions for the playbook activities.
      * As part of the granular admin directive, removed the direct system admin access for multiple pages and actions.
    * Fixed:
      * Fixed the correlation insights modal cache issue.
      * Removed the Generate Insights button from the Related Records tab (applicable only for Now Assist for SIR v4.0.1)
      * Fixed the issue where SIR Open incident was taking more than 4 seconds to open, and the page load was unstable.
      * Restricted the modifications to the attachments after security incident closure.
      * Removed the "close" action from the security incident list view (only from the Home-\> Overview page.)
      {#store-secops-rn-sir-workspace__ul_axp_br2_dhc}

Version 1.7.31 - September 2025
:
    * Fixed:
      * The SIR Response Task work note does not populate once work notes are posted.
      * UX Screen "Edit User Preferences" for Security Incident Application has wrong parent macroponent defined.
      {#store-secops-rn-sir-workspace__ul_zt4_r4n_ngc}

Version 1.7.21 - August 2025
:
    * New: Bulk Closure UI and Backend implementation
    * Changed:
      * The "sn_si.read" user should not have the permission to add a security tag to a security incident.
      * Enforce restriction/role restriction against security tags were not getting applied in SIR workspace.
      {#store-secops-rn-sir-workspace__ul_nbq_jrf_bgc}
    * Fixed:
      * Resolved multiple security issues.
      * SIR Workspace - Unable to save Response Task from modal.
      {#store-secops-rn-sir-workspace__ul_q2n_jrf_bgc}

Version 1.7.11 - July 2025
:
    * Fixed:
      * Dropdown not working for a field in sn_si_aw_entry_point_config table.
      * Address ACL issues reported from ARC0016877.
      {#store-secops-rn-sir-workspace__ul_b33_x32_wfc}

Version 1.7.10 - June 2025
:
    * Fixed:
      * SIT page Related record section in SecOps workspace keeps loading.
      * Runbook articles were not properly applied with dark theme on the SIR workspace.
      * Drop down buttons on investigation tab were not visible properly.
      * Backend name is showing up instead of display name in Reports section of the SIR Workspace.
      * Schedules page in SIR workspace accessible for user with the sn_si.read role.
      {#store-secops-rn-sir-workspace__ul_zgh_kdn_nfc}

    {#store-secops-rn-sir-workspace__latest-store-secops-rn-sir-workspace}
{#store-secops-rn-sir-workspace__latest-store-secops-rn-sir-workspace}

Version 1.7.9 - May 2025
:
    * New: On-Call Scheduling: Introduced a new on-call scheduling feature that allows users to efficiently manage and coordinate on-call duties within the SIR workspace.
    * Changed: Relationship Graph Enhancement: Enhanced the Relationship Graph feature by introducing admin-level configuration options, enabling greater customization and control.
    * Fixed: Various bugs have been addressed and resolved as part of this release.

Version 1.7.3 - March 2025
:   Fixed: Various bugs have been addressed and resolved as part of this release.

Version 1.7.0 - February 2025
:
    * New:
      * Incident Status Reporting:
        * Executive Summary and Analyst Report Templates
          * Introduced ready-to-use, out-of-the-box templates for streamlined reporting processes.
          * Report Templates: Users can now create reusable templates for consistent and standardized reporting.
          * Report Generation: Effortlessly generate detailed reports for better decision-making and communication.
          * Report Sharing: Seamlessly share reports with stakeholders to ensure alignment and collaboration.
          {#store-secops-rn-sir-workspace__ul_png_kj2_d2c}
        {#store-secops-rn-sir-workspace__ul_ong_kj2_d2c}
      * Conference call feature
        * Zoom
        * Teams
        * WebEx
        {#store-secops-rn-sir-workspace__ul_qng_kj2_d2c}
      * Relationship graph visualizer
      {#store-secops-rn-sir-workspace__ul_ymg_kj2_d2c}
    * Changed: The Discuss button for initiating native sidebar chat has been renamed to Start Chat and is moved under the Collaborate option.
    * Fixed:
      * On the SIR home page widget list, the Assign action did not work for the second time if the page was not refreshed.
      * Response Task - Related Records Pane Is Empty
      * After a SIR is closed, the associated playbooks are displayed as 'Cancelled' with the reason: "Cancelled by system," even though the playbook was completed before the closure.
      * Issue with the assignment group and assigned-to fields lookup (magnifying symbol) within the Security Incident Response workspace on SIT.
      * The Splunk ES-related file is to be removed from the analyst workspace.
      {#store-secops-rn-sir-workspace__ul_u4q_mj2_d2c}

Version 1.6.9 - December 2024
:
    * Fixed:
      * An error where the investigation tab displayed: "Error while fetching entry points data" message.
      * Issue with the assignment group and assigned-to fields lookup (magnifying symbol) within the Security Incident Response workspace on SIT.
      {#store-secops-rn-sir-workspace__ul_dqv_5sq_4dc}

Version 1.6.4 - November 2024
:
    * New:
      * Supporting UI changes for the below skills added for Now Assist for Security Operations:
        * Post-incident analysis
        * Recommended Actions
        {#store-secops-rn-sir-workspace__ul_gf1_szs_ddc}
      {#store-secops-rn-sir-workspace__ul_v4x_rzs_ddc}
    * Fixed:
      * Custom new records in SIR are cleared once a reference field is selected from the pop-out in the SIR workspace
      * A Performance Analytics indicator installed with "Security Incident Response Workspace" does not have an indicator source, causing errors in PA job logs.
      {#store-secops-rn-sir-workspace__ul_n4t_szs_ddc}

Version 1.6.2 - August 2024
:
    * New: Added Native sidebar chat.
    * Fixed:
      * If the response task has an Assignment group field value but not an Assigned to field value, then the assignment details from the security incident are not automatically filled.
      * There are no ACLs on the Sighting Search Details remote table.
      * When a user from another session closes the security incident, the user from the current session sees a closing modal.
      {#store-secops-rn-sir-workspace__ul_npw_ksk_dcc}

Version 1.5.3 - July 2024
:   The Security Incident Response Workspace is designated as a dependent application for Security Incident Response. Therefore, it cannot be installed directly.

Version 1.5.1 - June 2024
:
    * New:
      * Now Read and privileged access users will also have access to view the security incidents from the workspace.
      * Security Incident Response workspace(sn_si_aw:1.5.1) will be installed automatically with Security Incident Response (sn_si:13.4.5).
      {#store-secops-rn-sir-workspace__ol_hxm_dpw_4bc}

Version 1.5.0 - May 2024
:
    * New: Added Shift Handover Report
    * Changed:
      * The Risk score configuration in the Security Incident Response workspace has been improved with the following:
        * Ability to set up a Risk Score Calculator from either script or condition builders.
        * Ability to apply multiple conditions while setting up rule-based scoring.
        * Ability to apply weightage to each scoring line.
        * Weights should add up to 100. For rule-based scoring, the ability to select tables/fields and values for setting up the condition.
        * Ability to capture the conditions and scoring via script.
        * Ability to manually execute the risk score calculators to recalculate after making changes.
        {#store-secops-rn-sir-workspace__ul_b4l_by1_hbc}
      {#store-secops-rn-sir-workspace__ul_cnl_by1_hbc}
    * Fixed:
      * The 'Security Incident Overview' page takes longer to load due to the missing null check.
      * The default filter for the 'Visible to Me' list on the SIR workspace is incorrect.
      * The 'Post' action disappears when the Worknotes field is made mandatory by UI Policy or the client script.
      * The Close code choices are not listed per user-preferred language in the closure flow event.
      {#store-secops-rn-sir-workspace__ul_n5n_cy1_hbc}

Version 1.4.0 - February 2024
:
    * New: Added Security Incident Response Request functionality.
    * Fixed:
      * The Playbook and Related record tabstook longer to load than other tabs.
      * When the work notes are mandatory, and the user tries to close a response task without filling in the work notes, an error message is not displayed.
      * The latest result filter data for Running Processes, Running Services, and Net stats is incorrect.
      * The State field in Security Incident Response (GlideChoiceList) displays "Analysis" incorrectly instead of "Identification."
      {#store-secops-rn-sir-workspace__ul_l5x_k3v_21c}

Version 1.3.1 - December 2023
:
    * New: You can now monitor Scan Requests from the Security Incident Response workspace.
    * Fixed:
      * Changing the Assignment Group of SIT did not refresh the options for Assigned to.
      * The data was not loading when users tried to load the affected services using the SIR workspace.
      * The Create Outage Modal window was not loading on Vancouver instances.
      * The Response Task modal's height did not stay constant when users switched between tabs.
      * The magnifying glass option was not working in a few places.
      {#store-secops-rn-sir-workspace__ul_rtw_djs_pzb}

Version 1.3.0 - November 2023
:
    * New:
      * Added the "Report Risk Event" action.
      * Security Incident Managers (sn_si.manager) can now edit all dashboards.
    * Fixed:
      * Sent or Received Emails body field was not rendered in HTML format.
      * The playbook context menu item was not visible when the Investigation tab was open.
      * Performance issue on the "Link" action on the Configuration Item-related lists.
      * While scrolling up, the Playbook tab hides the other tabs on the Security Incident form.
      * In the Lists view, while zooming in, the left or right scroll is difficult to find at the bottom of the page (except the Security Incident form).
      * A user with the Security Manager role could not view related records on a security incident in the workspace view.
      * Reference records failed to load.
      {#store-secops-rn-sir-workspace__ul_lgy_5ng_2zb}

Version 1.2.2 - August 2023
:   New:

    * Flow to Process conversion.
    * Core Logic Changes
    {#store-secops-rn-sir-workspace__ul_xq3_sms_hyb}

Version 1.1.0 - May 2023
:
    * New:
      * Support for CrowdStrike Falcon Host integration.
      * CISO and Manager overview dashboards.
      {#store-secops-rn-sir-workspace__ul_rfc_f2j_mxb}
    * Fixed: Performance issues.

Version 1.0.4 - April 2023
:   Changed: The Security Incident Response workspace is updated to support standard record pages.

Version 1.0.0 - February 2023

:   Security Incident Response Workspace will be used by Security Analysts and SOC Managers to solve Security Incidents and perform all SOAR related activities.


