AI agents and skills for Quote Management release notes

  • Release version: Store
  • Updated July 9, 2026
  • 1 minute to read

    • Version history for the ServiceNow® AI agents and skills for Quote Management application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 3.0.1 - July 2026
    • The NOW Quote AI Agent is built for B2B sales representatives and sales operations teams who lose selling time to manual quoting. Today, reps handle every step by hand: capturing requirements, searching the catalog, configuring products, applying pricing and discounts, and formatting the final quote. That work is slow, inconsistent, and hard to scale, and it introduces pricing and compliance risk on exactly the deals where accuracy matters most.
    • The agent removes that burden. It works proactively in the background, so a ready-to-review quote is waiting the moment a rep moves an opportunity to Propose, targeting a quote-ready state in under 60 seconds instead of the manual effort a complex quote demands today. It reads opportunity notes for deal context, resolves products through AI Search even when names are partial or non-standard, configures products automatically, applies the correct price list and discount rules, and writes an auditable work-notes trail on every action. The result is faster response to customers, fewer downstream corrections, and sales throughput that is no longer capped by administrative time.