Sales Forecasting release notes

  • Release version: Store
  • Updated August 6, 2026
  • 1 minute to read

    • Version history for the Sales Forecasting application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 4.3.0 - August 2026
    • New:
      • Reopen & Resubmit Forecast Submissions — reopen a completed submission within the same forecast window, edit values,  resubmit; configurable per forecast model with a full audit trail.
      • Configurable Columns on Forecast Dashboards — show/hide columns and sub-columns, with preferences saved per forecast model.
    • Changed:
      • Forecast submissions can be completed independently of the manager's submission state.
      • Draft submissions automatically include newly added forecast items.
      • Forecast item reference is now retained on submitted items after a submission is completed.
    • Fixed:
      • Users can enter forecast numbers for periods that have no underlying opportunity.
      • Resolved a forecast calculation crash on cumulative rollup when the source record has an empty owner.
      • Submitted items appear in the list view immediately after a new submission (no manual refresh).
      • Quota now populates on Sales Team rollup headers when the batch threshold is reduced.
    Version 4.2.1 - July 2026
    Added OOB query range support via new SA-based ACLs for Sales Forecasting Application
    Version 4.1.0 - June 2026
    New: This release includes fixes for known issues to improve stability and reliability. No new features or enhancements have been introduced.
    Version 4.0.5 - May 2026
    Changed: This release includes fixes for known issues to improve stability and reliability. No new features or enhancements have been introduced.
    Version 4.0.0 - April 2026
    • New:
      • Support for Product Hierarchy /Product Family Based Forecasting as a secondary dimension
      • Support for Enabling Forecasting at Base Forecast Object
    Version 3.0.1 - March 2026
    • New:
      • Support for multiple forecast models
      • Support for configurable forecast configuration
      • Support for on-demand forecast calculation
      • Support for weekly/monthly multi-period forecast submissions
    Version 2.0.0 - December 2025
    • New:
      • Enable sales representatives to submit their forecasts.
      • Enable sales managers to make adjustments to their forecasts.
      • Enable sales leaders to view & make their adjustments to the hierarchy forecasts across their sales team hierarchy.
    Version 1.1.0 - August 2025
    New changes in this release: Performance improvements along with accessibility improvements.
    Version 1.0.0 - May 2025
    Sales forecast measures pipeline health to estimate future sales volumes and revenue for a business over a specified period of time.