CMDB Coverage scheduled jobs

  • Release version: Zurich
  • Updated March 2, 2026
  • 2 minutes to read
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    Summary of CMDB Coverage Scheduled Jobs

    The CMDB Coverage utilizes scheduled jobs to identify stale and missing data within the Configuration Management Database (CMDB). Customers can view the list of these scheduled jobs by enteringsysautoscript.listin the navigation filter.

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    Key Features

    • PopulateBinaryTable: A one-time job that converts historical IPv4 address records into binary format for optimized matching, storing them in the Binary IP Address table.
    • InitializeAllocatedIPTable: Follows the PopulateBinaryTable job to process historical records in the Allocated IP Address table, update the cimatchstatus attribute, and establish relationships in the CMDB. The cimatchstatus can indicate discovery gaps or successful matches.
    • ProcessStagingTable: This job processes records from the DB Listener that detects real-time changes in IP addresses and manages updates accordingly, ensuring data integrity in the Allocated IP Address table.
    • SubnetUsageCount: A daily job that tracks the usage of subnets, counting free, allocated, and reserved IP addresses based on the cimatchstatus.
    • Find Missing IPAM IPs in Discovery: Compares IPAM-managed data with configured discovery ranges to identify coverage gaps, reporting findings to the Discovery schedule gap table for review.

    Key Outcomes

    By utilizing these scheduled jobs, ServiceNow customers can maintain accurate and up-to-date IP address information in the CMDB, reduce data gaps, and enhance operational efficiency. This ensures better visibility and management of their IT infrastructure, ultimately supporting more informed decision-making and resource allocation. The automated processes minimize manual oversight, allowing teams to focus on strategic initiatives rather than data management.

    CMDB Coverage uses scheduled jobs to identify stale and missing data.

    To view the list of scheduled jobs, enter sysauto_script.list in the navigation filter.

    PopulateBinaryTable

    The PopulateBinaryTable scheduled job is a one-time initialization job that processes the historical records that existed before the CMDB Coverage was configured. All historical IP addresses (IPv4 addresses) are converted into binary format for fast matching. The records are added to the Binary IP Address [sn_cmdb_ip_cov_binary_ip_address] table. IPv6 addresses are processed as is.

    InitializeAllocatedIPTable

    The InitializeAllocatedIPTable scheduled job is another one-time initialization job that runs after the PopulateBinaryTable job. This scheduled job performs the following tasks and populates records in the CMDB Coverage Initialization Tracker [sn_cmdb_ip_cov_init_tracker] table:
    • Processes the historical records in the Allocated IP Address [cmdb_ci_allocated_ip_address] table.
    • Updates the value of the ci_match_status attribute for the records in the Allocated IP Address [cmdb_ci_allocated_ip_address] table.
    • Creates relationships between the discovered CIs and the records in the Allocated IP Address [cmdb_ci_allocated_ip_address] table. That is, corresponding records are created in the CMDB [cmdb_ci_rel] table.
    The possible values of the ci_match_status attribute are:
    • none: No CI matches the IP​ address, which indicates a discovery gap.
    • single: Exactly one CI matches​ the IP address.
    • multiple: Multiple CIs match​ the IP address.
    • not_evaluated: The record isn’t processed yet.

    ProcessStagingTable

    The ProcessStagingTable scheduled job processes the records that are created by the DB Listener after the CMDB Coverage application is configured.

    You can configure the list of tables that the DB Listener should monitor in the IP Coverage CI Table Configuration [sn_cmdb_ip_cov_ci_config] table. The Validate IP Coverage CI Config business rule validates the records that are created in the IP Coverage CI Table Configuration [sn_cmdb_ip_cov_ci_config] table to verify that only the IP address field is updated.

    The DB Listener performs the following tasks:
    • Detects real-time changes in IP address information.
    • Monitors the tables that are configured in the IP Coverage CI Table Configuration [sn_cmdb_ip_cov_ci_config] table.
    • Identifies new and updated IP addresses and creates corresponding records in the IP Address Staging [sn_cmdb_ip_cov_ip_staging] table.
    • Pushes changes to the Allocated IP Address [cmdb_ci_allocated_ip_address] table.
    The Platform DB Listener doesn’t rely on polling. Therefore, all updates to IP addresses are identified.

    The ProcessStagingTable scheduled job identifies the new records that were added by the DB Listener to the IP Address Staging [sn_cmdb_ip_cov_ip_staging] table. Subsequently, the ci_match_status attribute in the Allocated IP Address [cmdb_ci_allocated_ip_address] table is updated for all new records.

    SubnetUsageCount

    This daily scheduled job tracks subnet usage. Based on the value of the ci_match_status attribute in the Allocated IP Address [cmdb_ci_allocated_ip_address] table, the SubnetUsageCount scheduled job counts the number of free IP addresses, allocated IP addresses, and reserved IP addresses for each subnet.​

    Find missing IPAM ips in discovery

    IPAM-managed networks, subnets, and allocated IP addresses are managed separately from the configured discovery ranges and schedules of organizations. This often leads to stale and missing data (such as IP address ranges that are never scanned) in the CMDB.

    The Find missing IPAM ips in discovery scheduled job compares the IPAM data (networks, subnets, and allocated IP addresses) and the configured discovery ranges and schedules (IPv4 and IPv6 addresses) to identify gaps in IP address coverage, such as missing IPv4 address ranges and the number of IPAM IP addresses that don't have a discovery schedule. The data about gaps in IP address coverage is added to the Discovery schedule gap [sn_cmdb_ip_cov_discovery_schedule_gap]​ table, and is then available for operational review.