Service Graph Connector for GCP

  • Release version: Zurich
  • Updated March 6, 2026
  • 2 minutes to read
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    Summary of Service Graph Connector for GCP

    The Service Graph Connector for GCP allows ServiceNow customers to ingest CMDB data from Google Cloud Platform (GCP) projects via REST APIs, providing real-time visibility into cloud resource identities, relationships, and states. It simplifies the onboarding process, requiring only essential credentials and eliminating the need for a MID Server.

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    Key Features

    • Quick onboarding with minimal credential requirements.
    • No agents or individual scanning needed for end-to-end data coverage.
    • Scalable performance to handle large data sets.
    • Integration with SGC Central for managing connection configurations.
    • CMDB Integrations Dashboard for monitoring integration status and errors.

    Key Outcomes

    After installation, it is crucial to synchronize newly added data sources using the guided setup in the Advanced Setup section. The connector also supports BYOL and BYOS for licensing information related to RHEL and SLES services on GCP, populating the Key Value table accordingly. This tool enhances operational efficiency by providing comprehensive visibility into cloud resources and streamlining integration management.

    Use the Service Graph Connector for GCP to ingest CMDB data from a Google Cloud Platform (GCP) project using the REST APIs.

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    Key features

    • Get started quickly with a streamlined onboarding process.
    • Use only the credentials you need.
    • No MID Server required.
    • Get end-to-end data coverage.
    • No agents or individual scanning needed.
    • Performant at scale.

    Supported versions

    Table 1. Versions
    GCP ServiceNow
    Last tested on February 26, 2026
    • Yokohama
    • Zurich
    • Australia

    Use cases

    You can use the Service Graph Connector for GCP to get visibility into cloud resource identities, relationships, and state in real-time.

    Important information for upgrading Service Graph Connector for GCP

    After you've installed the latest version of the Service Graph Connector for GCP, you must synchronize the newly added data sources. Use the Advanced Setup section in the guided setup to synchronize data sources. For more information, see Configure Service Graph Connector for GCP.

    Configuring a connection for the connector

    You can configure a connection for the connector by using the SGC Central view in the Service Graph Workspace or CMDB Workspace. The view enables you to discover and install connectors, and then effectively manage the full life cycle of creating, editing, monitoring, and debugging connections. To configure the connector using SGC Central, see Configure Service Graph Connector for GCP using SGC Central.
    Important:
    Unless there are configuration issues, use the SGC Central view in the Service Graph Workspace or CMDB Workspace to configure the connection for the connector, as the guided setup method is planned for deprecated.

    CMDB integrations dashboard

    The Integration Commons for CMDB store app provides a dashboard with a central view of the status, processing results, and processing errors of all installed integrations. You can see metrics for all integration runs. You can filter the view to a specific CMDB integration, a specific time duration, or a specific integration run. For more details about monitoring GCP integrations in the CMDB Integrations Dashboard, see Using the CMDB Integrations Dashboard.

    BYOL and BYOS support

    Bringing your own licenses (BYOL) or bringing your own subscriptions (BYOS) is the process of bringing previously purchased on-premises licenses or subscriptions to Google Cloud. The connector supports the BYOL and BYOS of the Image CIs for the Red Hat Enterprise Linux (RHEL) and SUSE Linux Enterprise Server (SLES) services on Google Cloud. The connector populates the Key Value [cmdb_key_value] table with the licensing information. Depending on the platform usage, the key is set to either Windows_OS_License_Type_automatic or Linux_OS_License_Type_automatic, and the key value is set to either BYOL or BYOS.