Remediation for Security Exposure Management release notes
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Summary of Remediation for Security Exposure Management Release Notes
The Remediation for Security Exposure Management (SEM) application on the ServiceNow Store facilitates efficient grouping and management of security exposure findings across Unified Security Exposure Management (USEM) applications. It supports creating remediation tasks manually or automatically through centrally defined Remediation Task Rules in the SEM Workspace Admin Console. This ensures consistent workflows for remediating vulnerabilities spanning infrastructure, applications, containers, and configuration compliance.
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Version 30.2.0 introduces a significant architectural upgrade to USEM, requiring the Migration Assistant for customers upgrading from Vulnerability Response to USEM to ensure a smooth transition. Customers not upgrading to USEM should select versions earlier than 30.x.
Key Features and Improvements
- Version 31.0.1 (April 2026):
- One-to-one mapping of remediation tasks to findings enhances precise tracking and ownership.
- The Admin console now includes a centralized Users and Groups list for streamlined role management.
- Ability to create manual remediation tasks selecting all eligible findings at once.
- AI-powered approver recommendations suggest context-aware approvers (available to eligible service tiers).
- SEM workspace configurations (exception rules, exclusion rules, remediation task rules, rollup calculators, and exception management) can be exported to update sets for easier promotion across environments.
- System properties modularized for simplified management from the Administration console.
- Enhanced UI with inline notifications, refined approval forms, refreshed exception management pages, and clearer integration status messages.
- Integration drill-down support enables navigation into integration details directly from the workspace.
- Bulk deferral now validates selections and notifies users when items are already deferred.
- Version 31.0.2 (June 2026):
- Fixed an issue where vulnerable items remained linked to remediation tasks after rule conditions changed during re-evaluation.
- Improved performance and stability of remediation task lookups by limiting query results.
Fixes and Stability Enhancements
- Delegated approvers can now access assigned vulnerability items, resolving prior access restrictions.
- Approval workflows improved to prevent disabled buttons and ensure correct display of approval options.
- Dark mode compatibility fixed for approval recommendations.
- Drag-and-drop functionality restored across all supported workspace views.
- Custom columns can be added to grouping criteria in remediation task rules again.
- Rule authoring experience improved by reducing unnecessary refreshes.
- Filters and administration forms corrected for accurate behavior and consistent UI regardless of user role.
- Security vulnerability in query handling addressed to enhance application security.
Practical Implications for ServiceNow Customers
By upgrading to the latest versions of Remediation for Security Exposure Management, customers gain improved precision in remediation task tracking, smoother administrative control, and enhanced user experience within the SEM workspace. The modularized system properties and exportable configurations simplify environment promotions and ongoing management. AI-powered approver suggestions help streamline approval workflows, while performance and security improvements increase operational efficiency. Customers upgrading from Vulnerability Response to USEM must utilize the Migration Assistant to ensure a safe transition.
Version history for the ServiceNow® Remediation for Security Exposure Management application on the ServiceNow Store.
- Version 31.0.2 - June 2026 (USEM)
- Fixed:
- Resolved an issue where vulnerable items remained linked to a remediation task after the task's rule conditions no longer matched during a re-evaluate operation.
- Improved performance and stability of remediation task lookups by applying a result limit during retrieval queries.
- Fixed:
- Version 31.0.1 - April 2026
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- New:
- Remediation tasks in the Security Exposure Management (SEM) workspace now map one-to-one with findings for more precise tracking and ownership.
- The Admin console now includes a Users and Groups list view for centralized access and role management.
- Manual remediation tasks can now be created for remediation orders using "All" selection mode to include all eligible findings at once
- AI-powered approver recommendations are now available in the workspace, suggesting approvers based on context (available to eligible service tiers).
- Changed:
- SEM workspace configurations including exception rules, exclusion rules, remediation task rules, rollup calculators, and exception management settings can now be exported to update sets for easier promotion across environments.
- System properties in the Security Exposure Management workspace are now modularized for simpler management directly from the Administration console.
- The advanced settings page now shows inline success and error notifications when configuration changes are saved or fail.
- Approval forms have been updated with cleaner layouts and more consistent field behavior.
- Exception management pages have been refreshed with clearer interactions and a more refined visual presentation.
- The integrations page now displays an explicit message when an integration is not supported, replacing an ambiguous empty stateIntegration drill-down is now supported in the new integration framework, enabling navigation into integration details from the workspace.
- Bulk deferral now validates that selected items are not already deferred before processing, and notifies users when items are excluded.
- Fixed:
- Delegated approvers can now correctly view vulnerability items assigned to them, resolving a security constraint that previously blocked access.
- The New Risk Rule form no longer pre-fills with values from a previously viewed rule.
- The "Approve/Reject" button is no longer incorrectly disabled during approval or rejection actions.
- Approval level records now display the full set of approver field choices after upgrading to v30.
- Now Assist approval recommendations now display correctly in dark mode.
- Drag-and-drop interactions now work correctly across all supported workspace views.
- Custom columns can once again be added to the grouping criteria of remediation task rules.
- The Condition field in remediation task rules no longer refreshes on every keystroke, improving the rule authoring experience.
- The "Applies to" column filter in the USEM administration page now correctly filters tag-type fields.
- A security vulnerability in query handling has been resolved.
- Multiple layout, spacing, and field visibility issues across administration forms have been corrected.
- Messaging, button states, and read-only enforcement in administration rule forms now behave consistently regardless of the user's role.
- New:
- Version 30.2.0 - January 2026
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Note:This app version is intended for Unified Security Exposure Management (USEM), a significant architectural upgrade to the Vulnerability Response applications. If you are currently using Vulnerability Response and upgrading to USEM for the first time, you must use the Migration assistant for Unified Security Exposure Management to ensure a safe and successful upgrade. If you do not intend to upgrade to USEM, please select a version below 30.x when installing or upgrading.
- The Remediation for Security Exposure Management application enables security teams to efficiently group and manage exposure findings across all Unified Security Exposure Management (USEM) applications into remediation tasks.
- Tasks can be created manually or automatically usingRemediation Task Rules—all defined centrally in theAdmin Console within the Security Exposure Management (SEM) Workspace. This ensures consistent remediation workflows across infrastructure, application, container, and configuration compliance exposures.
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