Health and Safety Incident Management OSHA Content Pack release notes

  • Release version: Store
  • Updated August 6, 2026
  • 2 minutes to read
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    Summary of Health and Safety Incident Management OSHA Content Pack release notes

    The Health and Safety Incident Management OSHA Content Pack for ServiceNow streamlines OSHA compliance by enabling automated population and export of OSHA 301, 300, and 300A reports directly within the Health and Safety application. It provides a dedicated role for report management and maintains an establishment list to save annual reports per location, simplifying recordkeeping and regulatory reporting.

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    Key Enhancements and Fixes by Version

    • Version 11.4.1 (August 2026): Resolved an issue ensuring the "Annual Average Employees" field correctly populates on the OSHA 300A PDF for accurate reporting.
    • Version 11.3.2 (July 2026): Fixed date of birth and hire date fields on the OSHA 301 PDF export.
    • Version 11.3.0 (June 2026): Adjusted out-of-the-box role inheritance and access controls to better align with subscription requirements.
    • Version 11.2.0 (May 2026): Added validation for role existence and ACL references to prevent role mismatches impacting security controls.
    • Version 11.1.0 (January 2026): Introduced CSV as the default export format for OSHA 300A reports, enhancing data accessibility.
    • Versions 8.0.0 and later (November 2024 onward): Enabled exporting OSHA reports as CSV or PDF formats to comply with updated OSHA reporting rules, improved user interface elements including tooltips, and fixed role-based button visibility on incident playbooks.
    • Version 4.0.3 (December 2023): Enabled free text entry for hospital address fields on injury and illness reports.
    • Version 3.0.0 (May 2023): Added internationalization support and addressed multiple fixes including ACL permissions, date/time accuracy, localization, and UI issues.

    Practical Benefits for ServiceNow Customers

    • Automated Compliance: Quickly generate OSHA reports with accurate data population, reducing manual effort and errors.
    • Flexible Export Options: Export reports in CSV or PDF formats to meet OSHA requirements and internal reporting preferences.
    • Role-Based Access Control: Manage report generation securely with dedicated roles and validated ACLs ensuring proper permissions.
    • Improved User Experience: Enhanced playbook integration and UI improvements streamline incident management workflows related to OSHA reporting.
    • Localization and Internationalization: Support for multiple languages and regional settings accommodates global deployments.

    Next Steps

    ServiceNow customers should review the version history to understand improvements and fixes relevant to their environment. For detailed system requirements and compatibility, consult the application listing on the ServiceNow Store. Keeping the OSHA Content Pack updated ensures compliance with evolving OSHA standards and leverages the latest usability and security enhancements.

    Version history for the Health and Safety Incident Management OSHA Content Pack on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 11.4.1 - August 2026
    Fixed: The OSHA 300A PDF now correctly populates the "Annual Average Employees" field in Health and Safety Incident Management. This resolves previous omissions and ensures accurate reporting.
    Version 11.3.2 - July 2026
    Fixed: Date of birth and Date of hire now populate correctly on exported OSHA 301 PDF form.
    Version 11.3.0 - June 2026
    Changed: Out-of-the-box role inheritance and ACL review and adjustments for subscription alignment
    Version 11.2.0 - May 2026
    New: Validates role existence and ACL references, fixing ACL role mismatches caused by invalid roles.
    Version 11.1.0 - January 2026
    • New: CSV format for OSHA 300A export
    • Changed: CSV is now the default export file type
    Version 11.0.0 - December 2025
    Fixed: Fixed issue with success message.
    Version 10.0.0 - August 2025
    Changed: Minor ACL updates.
    Version 9.0.0 - May 2025
    Minor bug fixes.
    Version 8.0.0 - November 2024
    • New: OSHA reports can be exported as a CSV file to align with the latest OSHA reporting rules
    • Changed: Export modal now provides an option of exporting to CSV or PDF
    Version 7.0.0 - August 2024
    Fixed: Incorrect tooltip shown on "Generate OSHA form" button and "Cancel" button.
    Version 6.0.0 - May 2024
    • Fixed:
      • Missing OSHA buttons on the incident playbook for a few roles
      • Empty OSHA 300 and 300A forms when generating for the previous year
      • Date time discrepancy issues
    Version 5.0.0 - February 2024
    • Fixed:
      • Includes all previous fixes included in the v4 patch releases:
        • Fixes for OSHA compliance updates
        • Free text entry for hospital address entry
    Version 4.0.3 - December 2023
    Changed: Enabled free text entry for hospital address on injury illness reports in Health and Safety incidents.
    Version 4.0.2 - September 2023
    Fixed: Fixes for OSHA compliance updates.
    Version 4.0.0 - August 2023
    Changed: Updated the OSHA functionality to integrate with the incident playbook.
    Version 3.0.0 - May 2023
    • New: Added support for internationalization
    • Fixed:
      • ACL issues
      • Issues related to incident occurrence date and time
      • Workbench loading issues
      • SQL related exceptions
      • Localization issues
      • RCA UI issues
      • Affected employee issues
    Version 2.0.2 - March 2023
    Fixed: Fixes for health and safety incident management.
    Version 2.0.0 - February 2023
    This application enables autofill and export of OSHA 301, 300, and 300A reports with the click of a button from the ServiceNow Health and Safety application. The Health and Safety includes a dedicated role for managing these tasks, as well as an establishment list where your annual reports are saved per establishment.