Health and Safety Incident Management OSHA Content Pack release notes

  • Release version: Store
  • Updated July 9, 2026
  • 2 minutes to read
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    Summary of Health and Safety Incident Management OSHA Content Pack release notes

    The Health and Safety Incident Management OSHA Content Pack enhances the ServiceNow Health and Safety application by enabling automated filling and exporting of OSHA 301, 300, and 300A reports. It streamlines compliance reporting through dedicated roles and an establishment list that saves annual reports per establishment, facilitating efficient health and safety incident management.

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    Version Highlights and Improvements

    • Latest Fixes and Enhancements (v11.3.2, July 2026): Corrected date of birth and date of hire fields on exported OSHA 301 PDF forms for accurate data reporting.
    • Role and Access Control Updates (v11.3.0 & v11.2.0): Adjusted role inheritance and ACLs to align with subscription models and validated roles to fix ACL mismatches, improving security and role management.
    • Export Functionality (v11.1.0 & earlier): Introduced CSV export format for OSHA 300A reports, making CSV the default export type to comply with OSHA reporting requirements. Export modal offers both CSV and PDF options.
    • Usability Fixes: Resolved UI issues such as incorrect tooltips, missing OSHA buttons on incident playbooks, and date/time discrepancies to ensure smoother user experience.
    • Compliance and Data Entry Enhancements: Enabled free text entry for hospital addresses on injury and illness reports and integrated OSHA functionality with the incident playbook for better workflow.
    • Performance and Localization: Addressed internationalization support, ACL fixes, workbench loading, SQL exceptions, localization issues, and other bug fixes to improve robustness and global usability.

    Practical Benefits for ServiceNow Customers

    • Automates OSHA reporting processes, reducing manual effort and errors.
    • Ensures up-to-date compliance with OSHA reporting standards through regular updates and feature enhancements.
    • Improves security and role management for authorized personnel handling sensitive health and safety data.
    • Supports multiple export formats (CSV and PDF) to fit organizational reporting preferences and compliance requirements.
    • Enhances user experience with UI fixes and integrated workflows within the incident playbook.
    • Supports international organizations with localization and internationalization improvements.

    Version history for the Health and Safety Incident Management OSHA Content Pack on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 11.3.2 - July 2026
    Fixed: Date of birth and Date of hire now populate correctly on exported OSHA 301 PDF form.
    Version 11.3.0 - June 2026
    Changed: Out-of-the-box role inheritance and ACL review and adjustments for subscription alignment
    Version 11.2.0 - May 2026
    New: Validates role existence and ACL references, fixing ACL role mismatches caused by invalid roles.
    Version 11.1.0 - January 2026
    • New: CSV format for OSHA 300A export
    • Changed: CSV is now the default export file type
    Version 11.0.0 - December 2025
    Fixed: Fixed issue with success message.
    Version 10.0.0 - August 2025
    Changed: Minor ACL updates.
    Version 9.0.0 - May 2025
    Minor bug fixes.
    Version 8.0.0 - November 2024
    • New: OSHA reports can be exported as a CSV file to align with the latest OSHA reporting rules
    • Changed: Export modal now provides an option of exporting to CSV or PDF
    Version 7.0.0 - August 2024
    Fixed: Incorrect tooltip shown on "Generate OSHA form" button and "Cancel" button.
    Version 6.0.0 - May 2024
    • Fixed:
      • Missing OSHA buttons on the incident playbook for a few roles
      • Empty OSHA 300 and 300A forms when generating for the previous year
      • Date time discrepancy issues
    Version 5.0.0 - February 2024
    • Fixed:
      • Includes all previous fixes included in the v4 patch releases:
        • Fixes for OSHA compliance updates
        • Free text entry for hospital address entry
    Version 4.0.3 - December 2023
    Changed: Enabled free text entry for hospital address on injury illness reports in Health and Safety incidents.
    Version 4.0.2 - September 2023
    Fixed: Fixes for OSHA compliance updates.
    Version 4.0.0 - August 2023
    Changed: Updated the OSHA functionality to integrate with the incident playbook.
    Version 3.0.0 - May 2023
    • New: Added support for internationalization
    • Fixed:
      • ACL issues
      • Issues related to incident occurrence date and time
      • Workbench loading issues
      • SQL related exceptions
      • Localization issues
      • RCA UI issues
      • Affected employee issues
    Version 2.0.2 - March 2023
    Fixed: Fixes for health and safety incident management.
    Version 2.0.0 - February 2023
    This application enables autofill and export of OSHA 301, 300, and 300A reports with the click of a button from the ServiceNow Health and Safety application. The Health and Safety includes a dedicated role for managing these tasks, as well as an establishment list where your annual reports are saved per establishment.