Smart Assessment for CSM release notes

  • Release version: Store
  • Updated August 6, 2026
  • 1 minute to read

    • Version history for the ServiceNow® Smart Assessment for CSM application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.2.2 - August 2026
    • Changes with this release:
      • Support for now-sdk APIs is enabled.
      • Enabled take/view experience for Smart Assessment questionnaire instances
    Version 1.0.0 - June 2026 (Zurich)
    The Smart Assessment for CSM plugin enables Smart Assessment to be used in CSM as a horizontal plugin, it abstracts complex configuration steps to simplify the experience for business users, allowing intuitive creation, editing, and publishing of smart assessment templateswithin CSM/FSM configurable workspace.