Legal Digital Forensics release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Legal Digital Forensics Release Notes

    The Legal Digital Forensics application on the ServiceNow Store is designed to streamline and secure the management of digital forensics requests related to legal matters. These release notes cover enhancements, fixes, and new features from June 2021 through June 2026, focusing on improving security, user experience, and integration within legal workflows.

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    Key Features and Enhancements

    • Security Enhancements: Multiple versions, including 3.12.1 (June 2026), 3.11.0 (December 2025), and 3.9.0 (February 2025), introduced critical security improvements to protect sensitive digital forensics data.
    • User Interface Improvements: Version 3.10.1 improved the Legal Digital Forensics intake form by updating the icon for better space utilization and renaming the "Create new" button to "Create new action" for clarity.
    • Approval Process Refinements: Version 3.2.1 (November 2022) added task configurations integrating the new Approval Hub in the Employee Center, enhancing approval workflows for custodial and non-custodial data.
    • Intake Form Enhancements: From version 2.7.3 (May 2022), the intake form was enhanced to better associate digital forensics requests with existing or new legal matters, improving request categorization.
    • Notification and Task Templates: Added email notifications for key actions (version 2.6.3) and predefined task templates to reduce reliance on spreadsheets for eDiscovery requests (version 2.4.2).
    • Integration with Legal Practice Apps: Version 3.3.1 introduced a core dependency for improved interoperability.

    Fixes and Performance Improvements

    • Resolved issues with displaying approvers correctly and preventing approval requests from being incorrectly cancelled (version 3.10.1 and 3.5.4).
    • Fixed duplicate UI elements, such as the Remove button in the Legal Counsel Center (version 3.7.0).
    • Addressed root cause analysis errors related to allegations and custodians (version 3.5.0).
    • Improved handling of bulk custodian uploads (version 3.4.2).
    • Enhanced performance and resolved minor bugs to ensure smoother operation (version 3.1.0 and earlier fixes).

    Practical Impact for ServiceNow Customers

    With these updates, customers can expect a more secure and efficient Legal Digital Forensics application that integrates seamlessly with their legal matter management processes. Enhanced approval workflows, improved request intake forms, and better notifications reduce manual effort and errors. Security updates ensure sensitive forensic data is protected, supporting compliance and risk management objectives. The application evolves to meet the practical needs of legal and forensic teams managing digital evidence within ServiceNow.

    Version history for the Legal Digital Forensics on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 3.12.1 - June 2026
    Changed: Security enhancements.
    Version 3.11.0 - December 2025
    Changed: Security enhancements.
    Version 3.10.1 - May 2025
    • Changed:
      • Improved Legal Digital Forensics icon for improved space utilization in the intake form.
      • The "Create new" button has been changed to "Create new action"
    • Fixed: The approvers are not displayed in Approvers tab when the Digital Forensics request is assigned. This has been fixed.
    Version 3.9.0 - February 2025
    Fixed: Security issues.
    Version 3.7.0 - November 2024
    Fixed: In the Legal Counsel Center, for a Digital Forensics related request, the Remove button incorrectly appeared twice under the Legal Matters related list. This is now fixed.
    Version 3.6.2 - August 2024
    • Fixed:
      • Security fixes
      • Fixed RCA issues observed in Legal Counsel Center, that now allows fulfiller to add information for Associated Allegations, Non Custodial Data and Data Source Details on digital forensic request.
    Version 3.5.4 - May 2024
    • Fixed:
      • Requesters of the Digital Forensics request were displayed approval records belonging to other reqeuests.
      • When cancelling a Digital Forensics related request, the application cancels any open approval requests as well. However, approval requests belonging to other requests were also incorrectly cancelled. This is now fixed.
      • Security fixes.
    Version 3.5.0 - November 2023
    Fixed: The root cause analysis issues for ethics and Digital Forensics while creating an allegation and saving the involved party, saving the custodian, or the search source.
    Version 3.4.2 - August 2023
    Fixed: Couple of issues on bulk upload of custodians.
    Version 3.3.1 - February 2023
    • Changed: Added Legal Practice Apps core dependency.
    • Fixed: Fixed an issue of not displaying a pop-up message in the platform while closing the matter but a prompt is displayed while closing the matter from workspace in DFT.
    Version 3.2.1 - November 2022
    New: Added Task Configurations based on the new Approval Hub in the Employee Center to include approvals for custodial and non-custodial data associated with legal digital forensics requests.
    Version 3.1.0 - August 2022
    Fixed: Performance improvements with minor fixes.
    Version 2.7.3 - May 2022
    • New: New list "Existing matter" added to the Digital Forensics Request intake form that lists existing legal matters with which the digital forensics request can be associated.
    • Changed:
      • Digital Forensics Request intake form label changes:
        • "Matter" renamed to "Add this request to" and options changed from "New" to "New matter" and "Existing" to "Existing matter"
        • "New matter" field renamed to "Name of new matter"
    Version 2.6.3 - December 2021
    • New:
      • Added new email notifications for various Digital Forensics requests actions
      • Added the Short description column in the Details tab list of Data source.
    • Removed: New and Edit buttons have been removed from the Approvers list in a Digital Forensics matter.
    • Fixed: Fixed the error message that showed up when the legal fulfiller tried to open a DFT matter.
    Version 2.5.3 - October 2021
    Fixes.
    Version 2.5.2 - September 2021
    New: Request legal services related to digital forensics from Employee Center portal.
    Version 2.4.2 - June 2021
    • New:
      • Reduce spreadsheet tracking for eDiscovery related requests with predefined digital forensic tasks templates
      • Streamline process for tracking additional queries against custodians​
      • Simplify process to mark enterprise systems as forensics search sources​