Sales Agreement Management release notes

  • Release version: Store
  • Updated August 6, 2026
  • 1 minute to read

    • Version history for the CSM Sales Agreement Management application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 8.2.0 - August 2026
    New: Sales agreement workflows now support Fluent architecture. The sales agreement workflows application has been converted to use Fluent, enabling improved maintainability and future extensibility. All core workflow logic and related flow actions are now implemented using Fluent, with legacy components migrated for consistency.
    Version 8.0.0 - December 2025 (Yokohama, Zurich)
    New: Introduced granular admin roles for enhanced security
    Version 7.0.0 - May 2025 (Yokohama)
    Bug fixes.
    Version 6.0.0 - May 2025 (Washington DC, Xanadu)
    Bug fixes.
    Version 5.0.0 - February 2025
    Changed: Use asynchronous process for creation of sales agreements from quote.
    Version 2.0.0 - November 2024
    • New:
      • Sales agreements can be created for configurable and bundled product offerings.
      • Capture different prices applicable for different periods for an item.
    Version 1.0.1 - August 2024
    The Sales Agreement Management application delivers the capability to generate sales agreements from quotes. It integrates with quote management, pricing management and order management and allows creation of agreement-based pricing on orders.