Contract Workspace release notes

  • Release version: Store
  • Updated July 9, 2026
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Contract Workspace release notes

    Contract Workspace, included with Contract Management Pro, is designed to help fulfillers and stakeholders efficiently manage contract requests and related activities from a centralized interface. It enhances prioritization and streamlines contract request processing within your organization.

    Show full answer Show less

    Key Features and Updates

    • Signature Workflows Enhancements: Support for adding signatories with different roles in DocuSign envelopes (v1.9.3, July 2026) and offline signature management for contracts signed outside the system (v1.9.0, June 2026).
    • Document Management: Document comparison now supports contract documents stored in external storage (v1.8.1, March 2026), and contract documents are grouped by contract types by default for easier navigation (v1.3.0, February 2025).
    • Performance and UI Improvements: Enhanced performance when displaying expired contracts (v1.8.5, May 2026) and fixed performance issues on the Contract Workspace home page (v1.7.2, December 2025). UI fixes include accessibility improvements and dark theme optimization (v1.5.0, August 2025), consistent display of related lists (v1.1.0, August 2024), and resolution of button visibility issues (v1.2.1, November 2024).
    • Integration with AI and Playbooks: Introduction of a Playbook related list when NowAssist in Contract Management plugin is installed (v1.6.0, September 2025). This feature allows users to review and edit AI-extracted contract metadata and manage contract review reminders.
    • Workspace Compatibility: Fixed issues with the New button visibility in Software and Hardware Asset Management workspaces when Contract Management Pro is installed (v1.7.7, April 2026).
    • Workflow Enhancements: Self-served contract requests in mixed signature workflows now appear under unassigned contract requests during Awaiting signature state (v1.4.0, May 2025).

    Practical Benefits for ServiceNow Customers

    • Manage contract requests efficiently from a unified workspace tailored for contract fulfillers and stakeholders.
    • Leverage enhanced signature workflows to accommodate complex signing scenarios and offline signatures.
    • Benefit from AI-assisted contract metadata extraction and automated reminders to improve contract lifecycle management.
    • Experience improved system performance, accessibility, and UI consistency for a better user experience.
    • Integrate seamlessly with external storage for contract documents and other ServiceNow applications like Legal Counsel Center and Asset Management workspaces.

    Version history for the Contract Workspace application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.9.3 - July 2026
    New: Signature workflows on the Docusign envelope now support adding signatories with different roles.
    Version 1.9.0 - June 2026
    New: Contract requests now support offline signatures, enabling users to manage contracts signed outside the system.
    Version 1.8.5 - May 2026
    Fixed: Improved performance when displaying expired contracts list.
    Version 1.7.7 - April 2026 (Yokohama)
    Fixed: The New button on the contract list view now appears correctly in Software Asset Management and Hardware Asset Management workspaces when the Contract Management Pro application is installed.
    Version 1.8.1 - March 2026
    New: Document comparison now supports contract documents stored in external storage.
    Version 1.7.2 - December 2025
    • Fixed:
      • Resolved performance issues on the Contract workspace home page.
      • Resolved conditional visibility of "Related contract requests" related list in a contract request.
    Version 1.6.0 - September 2025
    • New:
      • A new Playbook related list is now available in Contract Workspace when the NowAssist in Contract Management plugin is installed. The Playbook allows users to review metadata extracted by AI agents within the Manage Contract Repository agentic workflow. Users can edit the extracted information as needed and submit updates to the contract repository. If the contract end date is available, the Review contract reminders tab appears in the playbook, enabling you to review and update the AI-calculated contract reminder date and specify recipients for contract renewal or terminations.
      • The Executed contracts view on the Contracts Workspace has been improved to display additional fields and related lists (e.g. Obligations, Playbook, Executed contracts etc.).
    Version 1.5.0 - August 2025
    • Fixed:
      • Accessibility issues are fixed.
      • The message to use Now Assist contract analysis is now visible only to appropriate roles like contract fulfiller working on request and not visible to contract users who are on the watchlist.
      • Widgets, welcome banner image, headers, and labels are optimized to work with the Dark theme in contract workspace.
    Version 1.4.0 - May 2025
    • New: For self-served contract request in mixed signature workflow, the contract request will be displayed under unassigned contract request list when a requestor submits a change request for requests in Awaiting signature state.
    • Fixed: UI issues
    Version 1.3.0 - February 2025
    • Changed: In Contract workspace and Legal Counsel Center, the contract documents in the Contract documents tab are grouped based on contract types, by default.
    • Fixed: Performance improvements.
    Version 1.2.1 - November 2024
    Fixed: The Send Document button does not appear in Contracts Workspace if Legal Counsel Center app is not installed. This has been fixed.
    Version 1.1.0 - August 2024
    Fixed: Related lists displayed for a legal request in Legal Counsel Center and Contract Workspace are inconsistent.
    Version 1.0.3 - May 2024

    ServiceNow Contract Workspace is included with Contract Management Pro. Contract Workspace helps fulfillers and stakeholders to stay on top of all contract request management and processing related activities within their organization. It enables them to prioritize and efficiently address contract requests from a single interface.