Analyzing data integrations for improving Data Foundations

  • Release version: Zurich
  • Updated February 25, 2026
  • 2 minutes to read
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    Summary of Analyzing data integrations for improving Data Foundations

    This feature enables ServiceNow customers to enhance their Configuration Management Database (CMDB) coverage by analyzing existing and recommended data integrations. Using the Data integrations tab within the CMDB success advisor for Data Foundations, users can assess the effectiveness of current data sources—including Discovery patterns and Service Graph Connectors—in populating key configuration item (CI) attributes. This helps identify opportunities to improve data coverage across principal classes in the CMDB.

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    Accessing Data Integrations

    Users can access the Data integrations tab by navigating to the CMDB success advisor landing page, selecting the Data Foundations card, and clicking View insights. This tab provides detailed integration-related information but is available only after completing the CMDB success advisor setup process.

    Required Roles

    • sncmdbadmin: Required to access the CMDB success advisor.
    • cmdbinstadmin: Required to manage Service Graph Connector connections in SGC Central.

    Use Cases

    • Identify inactive Discovery patterns that could enhance attribute data for principal classes.
    • Recognize Service Graph Connectors with the highest attribute coverage for principal classes.
    • Detect installed integrations lacking active connections.
    • Evaluate which integrations populate ownership, relationship, and infrastructure attributes to improve CMDB data accuracy.
    • Prioritize integration improvements to maximize overall data quality.

    Key Features

    • Integration Overview: Displays counts of active Discovery patterns and Service Graph Connectors contributing CI data.
    • Status Indicators: Show whether Discovery patterns are active and if Service Graph Connectors have active connections.
    • Attribute Coverage Insights: Allows review of which CI attributes each integration populates for principal classes.
    • Access Integration Details: Enables configuration of integrations to improve attribute coverage.
    • Suggested Integrations: Lists recommended but not yet installed integrations based on advisor scope.

    Practical Benefits

    By leveraging this feature, ServiceNow customers can systematically evaluate and optimize their CMDB data sources, leading to improved data completeness and accuracy. This supports better decision-making and management of IT assets through enhanced visibility into configuration items and their attributes.

    Improve Data Foundations coverage by analyzing existing and suggested data integrations, including Discovery patterns and Service Graph Connectors.

    Use the Data integrations tab in the CMDB success advisor for Data Foundations to assess the effectiveness of your current data integration sources in the Configuration Management Database (CMDB) and identify opportunities to improve coverage across your principal classes. The Data integrations tab provides a breakdown of active Discovery patterns and installed Service Graph Connectors, including how many key configuration item (CI) attributes each integration source is populating.

    Access data integrations

    Navigate to the CMDB success advisor landing page, and on the Data Foundations card, select View insights. Select the Data integrations tab to access integration-related details. For more information, see Access CMDB success advisor.

    Note:
    The CMDB success advisor for Data Foundations dashboard is available only after the setup process is complete. For more information, see CMDB success advisor for Data Foundations setup.

    Required roles

    Table 1. Roles required for accessing data integration sources in the CMDB success advisor for Data Foundations
    Role Description
    sn_cmdb_admin Required to access the CMDB success advisor.
    cmdb_inst_admin Required to manage Service Graph Connector connections in SGC Central.

    Use cases

    For examples of how different people in your organization would use this feature, see these use cases.

    User Feature use
    CMDB administrator
    • Identify an inactive Discovery pattern that can populate attribute data for your principal classes
    • Identify Service Graph Connectors that cover your principal classes with the highest attribute coverage
    • Detect integration sources that are installed but have no active connections
    • Evaluate which integrations populate ownership, relationship, and infrastructure attributes for CMDB data accuracy
    • Prioritize which integrations to improve to maximize data quality across principal classes

    Data integration features

    Table 2. Feature description
    Feature Description
    Integration overview Displays the count of all Discovery patterns and Service Graph Connectors contributing CI data to your principal classes in the CMDB.
    Status indicators Check whether Discovery patterns are active and Service Graph Connectors are installed with active connections. For more information, see Reviewing data integrations for Data Foundations.
    Attribute coverage insights Select the Attribute coverage link next to the integration to review which CI attributes it populates for your principal classes. For more information, see Evaluate Data Foundations data integration coverage.
    Access integration details Configure integrations to improve attribute coverage. For more information, see Evaluate Data Foundations data integration coverage.
    Suggested integrations Displays integrations that are recommended but not yet installed, based on the selected advisor scope. For more information, see View suggested integrations for the Data Foundations advisor.