Resume a disabled Cloud vs Non-cloud resources scheduled job

  • Release version: Zurich
  • Updated February 9, 2026
  • 1 minute to read

    • Reactivate a scheduled job to resume data collection for the Cloud vs Non-cloud resources chart that appears in the Insights view in Service Graph Workspace.

    Before you begin

    Role required: cmdb_query_builder (contained in the sn_cmdb_user, sn_cmdb_editor, sn_cmdb_admin user roles)

    About this task

    The Cloud vs Non-cloud resources chart in Service Graph Workspace uses several scheduled jobs that gather and calculate the data for the charts. Each bar in the CI classes chart represents a pair of a CI class and a storage type (cloud, non-cloud) such as Applications/Cloud. Each bar is associated with its own scheduled job. When a scheduled job exceeds its limits of time and amount of collected data, it is automatically stopped. A job that can't complete for 3 (default) consecutive days is automatically disabled for future runs.

    Use the following procedure to later resume that disabled scheduled job.

    Procedure

    1. Select All.
    2. In the Filter navigator, enter sysauto_query_builder.list and open the Scheduled Email of Query Builders table.
    3. In the Scheduled Email of Query Builders list view, set Active to true for the scheduled job to resume.