Configure Service Catalog status screens

You can configure shopping cart status screens for desktop and Classic Mobile orders.

Configure desktop order status screen

Using Service Catalog, customize the order status screen that is displayed on desktops.

Before you begin

Role required: admin, catalog_admin

Procedure

1. Navigate to All > Service Catalog > Catalog Definitions > Maintain Cart Layouts.
2. Open the Order Status Screen record.
3. You can add/remove components, columns, buttons, and rename labels.
   See Configure cart layout.
4. Click Update.

   Figure 1. Order status screen on a desktop

   

Configure Classic Mobile order status screen

Using Service Catalog, customize the order status screen that is displayed on Classic Mobile devices.

Before you begin

Role required: admin, catalog_admin

About this task

You cannot modify widget macros or button labels on Classic Mobile devices.

Procedure

1. Navigate to All > Service Catalog > Catalog Definitions > Maintain Cart Layouts.
2. Open the Order Status Screen (Classic Mobile) record.
3. You can add/remove components and buttons.
4. Click Update.

   Figure 2. Order status screen on Classic Mobile