Instant insights and data exploration across your risk program through natural language queries.
Auto-extract data from documents and images directly into IRM workflows.
Get instant answers and automate risk-related tasks with conversational AI that guides users through reporting, assessments, and issue resolution.
Provide personalized, relevant, actionable search results to employee and customers.
Let AI identify redundant control objectives, generate common definitions, and route new language to owners for review.
Identify, assess, and summarize risks across your organization with AI, surfacing findings and recommended actions for review.
Work with AI to capture, summarize, and resolve issues faster by automating submission, triage, and resolution workflows.
Let AI distill compliance cases into clear summaries of the most critical details, reducing interpretation time and improving efficiency.
Let AI monitor for regulatory updates, summarize alerts, map changes to controls, and generate action plans for your team to review.
Provide a natural, conversational experience with generative-AI powered agents.
Build and deploy custom AI agents tailored to your organization's specific risk and compliance workflows.
Manage the full lifecycle of policies, procedures, and standards with consistent authoring, approval, and acknowledgement workflows.
Map strategic goals to compliance obligations, track process in real time, and maintain end-to-end visibility across regulatory requirements.
Identify, assess, respond to, and continuously monitor risks with structured workflows for risk assessments, indicators, and issues.
Maintain a centralized control library, streamline attestations and evidence collection, and continuously monitor controls.
Raise requests for new AI assets (including AI systems, AI models, and datasets) to understand the regulatory and risk implications.
Identify, assess, and monitor risks from quantitative models throughout their lifecycle to support sound decisions and regulatory confidence.
Plan and execute audits with confidence with scoping and testing, evidence collection, and findings reporting all in one place.
Track evolving regulations, assess impact, and update policies and controls with guided workflows that keep compliance current.
Manage policy violations and compliance events with configurable workflows, investigation tasks, and collaboration across two case and request types.
Allow employees to report compliance concerns or policy violations anonymously, reducing barriers to disclosure and supporting speak-up culture.
Maintain a centralized repository of frameworks, citations, risk statements, and control objectives to accelerate framework adoption at scale.
Jumpstart implementation with prebuilt workflows, templates, and configurations tailored to common risk and compliance scenarios.
Assess organizational risk posture with advanced assessments, bulk scoring, automated workflows, and aggregated reporting across your risk program.
Expand compliance case management with up to five configurable case and request types, dedicated workflows, and cross-team investigation.
Track and visualize risk and compliance performance across your program with configurable dashboards and real-time reporting.
Extend audit management with resource and cost planning, PPM integration, milestone tracking, and confidentiality controls for complex audit programs.
Measure service importance and impact tolerance, run scenario analysis, and manage operational vulnerabilities for critical business services.
Automate control assessment, evidence collection, and ongoing monitoring for federal programs.
Capture, track, and analyze operational loss events and near misses to monitor financial impact, identify emerging risks, and drive remediation.
Create unlimited case and request types with dedicated workflows to manage any volume or variety of policy and regulatory compliance scenarios.
Discover the power of AI agents that are built-in, not bolted on.
Take control of any AI from a central intelligent hub.
Connect third-party AI agents and tools to enhance agentic workflow orchestration.
Unlock the power of smarter automation with GenAI in every workflow.
Turn data into AI-powered action with end-to-end governance.
Unify data and analytics on the ServiceNow AI Platform for ultra-fast workflow performance.
Enrich your insights with a single, intuitive experience for actionable analytics and reporting.
Unlock AI-powered self-service at scale with a unified portal for enterprise service delivery.
Keep users informed and engaged anytime, anywhere with intuitive mobile apps.
Optimize service operations with a unified, cloud-based platform across operations and service management.
Raise the bar on service delivery with a single data model for enterprise workflows.
Promote self-service with a single source for knowledge across the organization.
Streamline your workflows to reduce costs, increase productivity, and eliminate repetitive tasks.
Uncover hidden inefficiencies by mapping how work actually flows.
Empower anyone to quickly extend solutions or build custom business apps.