Accelerate root cause analysis and remediation with AI-powered insights across network operations.
Enrich your service graph automatically with AI that maps dependencies and relationships.
Automatically extract, classify, and process information from documents to reduce manual data entry.
Keep configuration data accurate with AI that enriches, validates, and maps items automatically.
Automate the discovery of network resource information and automatically reconcile discrepancies between CMDB and network data.
Correlate network events across domains, and predict and autonomously resolve issues.
Use AI to filter event noise, predict issues before they occur, and surface only what needs your attention.
Automatically discover and map IT infrastructure, applications, and cloud resources without agents.
Integrate third-party data sources to build a comprehensive, real-time view of your IT environment.
Get a complete, contextual view of configuration items with health, relationships, and change history.
Visualize dependencies between IT components and business services to assess change impact.
Enforce consistent tagging policies across cloud resources to improve cost tracking and compliance.
Track and manage TLS certificates across your environment to prevent outages from expired certificates.
Audit firewall rules and generate compliance reports to strengthen your security posture.
Monitor API usage, performance, and health to maintain reliable integrations across your environment.
Manage and govern cloud accounts across providers from a single, centralized view.
Deploy lightweight agents to collect data from endpoints for deeper infrastructure visibility.
Monitor Kubernetes clusters and containerized workloads with real-time visibility into health and status.
Reduce event floods from monitoring tools and gain insight into business service health.
Analyze your IT infrastructure proactively to spot service degradation and reduce outages.
Extend endpoint data collection with active monitoring for real-time performance and health tracking.
Define, track, and report on service level objectives and indicators to maintain reliability targets.
Proactively manage service health with reliability workflows that prevent degradation and outages.
Analyze log data with AI to detect patterns, diagnose issues, and accelerate troubleshooting.
Gain unified visibility across metrics, logs, and traces to understand service behavior end-to-end.
Monitor your critical business services proactively to detect user-impacting outages 24/7.
Discover the power of AI agents that are built-in, not bolted on.
Meet ServiceNow Otto, your AI assistant for work. You ask and work gets done.
Take control of any AI from a central intelligent hub.
Open the full ServiceNow system of action to every AI agent in the enterprise.
Power your AI agents and workflows with AI-ready, instantly actionable data.
Unify data and analytics on the ServiceNow AI Platform for ultra-fast workflow performance.
Enrich your insights with a single, intuitive experience for actionable analytics and reporting.
Keep users informed and engaged anytime, anywhere with intuitive mobile apps.
Optimize service operations with a unified, cloud-based platform across operations and service management.
Raise the bar on service delivery with a single data model for enterprise workflows.
Promote self-service with a single source for knowledge across the organization.
Streamline your workflows to reduce costs, increase productivity, and eliminate repetitive tasks.
Uncover hidden inefficiencies by mapping how work actually flows.
Empower anyone to quickly extend solutions or build custom business apps.