Using CMDB success advisor for Data Foundations

As a CMDB administrator, you can use the Data Foundations dashboard in CMDB success advisor to improve data quality for the most critical CI classes. Use Data Foundations to keep your CI data accurate, complete, and reliable across the CI classes your organization relies on for incidents, problems, and changes.

When you configure your Data Foundations scope, the selected CI classes are automatically marked as principal classes. This filters CI picker fields on task records to show only the most relevant CIs. The default configuration enables you to select up to 200 principal classes.

The ServiceNow® CMDB success advisor is a scoped application that drives business outcomes for targeted business products. To learn more, see CMDB success advisor.

1. CMDB success advisor for Data Foundations setup.

   Set up the CMDB success advisor for Data Foundations.

2. Review CI class recommendations for Data Foundations.

   Review and manage the CI classes that CMDB success advisor recommends for your Data Foundations scope.

3. Monitor CMDB data quality for Data Foundations.

   Identify and address data quality issues specific to Data Foundations in the CMDB.

4. Improve CMDB data quality for Data Foundations.

   Use the Remediation actions panel available for a data card in the advisor dashboard for Data Foundations to improve the overall quality of your CMDB.

5. Analyze data integrations for Data Foundations.

   Improve Data Foundations data coverage by analyzing existing and suggested data integrations, including Discovery patterns and Service Graph Connectors.

6. Analyze CMDB settings for Data Foundations.

   Monitor and optimize CMDB settings that support Data Foundations data quality.