Kevin drives thought leadership and innovation, communicates ServiceNow’s vision and strategy, helps customers and partners see the art of the possible, and shares how ServiceNow can help the world work better for everyone. Kevin prides himself on being a technology innovator and digital transformation catalyst. Prior to joining ServiceNow in 2017, Kevin spent 14 years in various technology leadership roles at General Electric Empresa. He started his professional life as a journalist before taking his interview and design skills to the IT world right around the time of Y2K. He has worked in startups, e-commerce and other web-based organizations.