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Recent announcements

09/03/2025

ServiceNow to Power AI-First Modernization for a New Era of Government

Estimated to boost efficiencies by 30%, this landmark OneGov agreement with the GSA will accelerate AI-driven government modernization.

08/19/2025

ServiceNow and DFL Partner to Transform Workflows

As its Official Workflow Partner, DFL will leverage the ServiceNow AI Platform to boost automation and efficiency.

07/31/2025

ServiceNow agrees to investment in Genesys​

​ServiceNow has committed to invest up to $750 million in Genesys, a global leader in AI-Powered Experience Orchestration.

07/23/2025

Q2 2025 Earnings

ServiceNow Reports Financial Results for the Second Quarter 2025.​

07/23/2025

ServiceNow Reimagines Work in the AI Era with Agentic Workforce Management

Employees can now work side by side with an agentic workforce to seamlessly and securely drive business results faster.

07/23/2025

ServiceNow and CapZone to Build National Network of Next Gen Digital Solutions

Partnership will transform legacy shipbuilding and bolster U.S. naval operations, powered by the ServiceNow AI Platform.

07/09/2025

ServiceNow Named the Official Partner of the Ferrari Hypercar Team

ServiceNow AI Platform to power Ferrari’s global operations and real-time race support of its World Endurance Hypercar team.

07/02/2025

Q2 Earnings Date

ServiceNow to announce second quarter 2025 financial results on July 23.

05/07/2025

ServiceNow Introduces Core Business Suite to Transform Key Business Functions and Scale with Growth

AI-powered solutions connect employees, suppliers, and systems in one place, transforming core processes like HR, finance, facilities, legal, and more.

05/07/2025

New Workflow Data Fabric Capabilities Unite Data Platform, Applications, and Open-Source Tools on the ServiceNow AI Platform

Partnerships with Adobe, Boomi, Microsoft, Oracle, and others to power AI agents and workflows with real-time intelligence.

05/07/2025

Heralding in the Era of AI-Powered Autonomy, ServiceNow Shifts IT from Support to Strategy

The ServiceNow AI Platform sets a new standard for fully autonomous IT, for a future of zero outages, zero downtime, and zero service desk incidents.​

05/07/2025

New Security and Risk AI Agents Accelerate Enterprise Self-Defense

ServiceNow introduces AI agents to accelerate the shift from reactive defense to autonomous resilience.

06/03/2025

ServiceNow earns third Fortune 500 recognition in a row

05/22/2025

The Forrester Wave™: ServiceNow is a Leader in Low-Code Platforms for Professional Developers, Q2 2025

05/07/2025

ServiceNow introduces AI agents for banking, telecom, healthcare, public sector, and more

05/06/2025

Reinventing CRM: How ServiceNow gets customer service up to speed

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REPORT

ServiceNow Global Impact Report 2025

In the news

April 24, 2025

Fox Business

ServiceNow CEO: 'We're leading the AI race'

May 6, 2025

CNBC

Cost of losing a customer is higher than ever, says ServiceNow CEO Bill McDermott on CRM offerings

April 24, 2025

Yahoo Finance

ServiceNow CFO says DOGE cost-cutting helped with earnings beat

April 24, 2025

Bloomberg

ServiceNow CEO: We Are Built for This Moment

May 8, 2025

Runtime

ServiceNow CEO Bill McDermott: Agentic AI puts IT back in control

April 24, 2025

CNBC

ServiceNow shares pop 15% on strong earnings, upbeat guidance

May 6, 2025

Venture Beat

ServiceNow lets users see more of their AI

April 24, 2025

CRN

ServiceNow CEO McDermott: 'We're Running The Table In CRM'

Analyst resources

ANALYST RELATIONS

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ANALYST REPORT

Forrester Wave: Low-Code Platforms For Professional Developers, Q2 2025

ANALYST REPORT

IDC: Cloud-Enabled Facility Management Applications leader

ANALYST REPORT

Forrester Wave: Software Asset Management Solutions Leader