Hardware Asset Workspace Drive asset manager productivity with a purpose-built workspace Hardware asset managers are challenged to manage a diverse asset estate, historically using multiple tools and pulling data from various locations. The manual work required to keep critical asset management processes moving can slow service delivery times and take resources away from priority projects. Hardware Asset Workspace on Next Experience provides a centralized, single- pane view of the hardware asset estate, directing users to critical action items that drive HAM outcomes. A single-pane view for critical HAM priorities and activities Hardware Asset Workspace, available with ServiceNow Hardware Asset Management (HAM), provides important actions in an intuitive dashboard to take the guesswork out of asset lifecycle processes and keep asset records accurate and always up-to-date. A modern UI to reduce complexity and increase productivity Improve asset lifecycle visibility Help move assets seamlessly through lifecycle processes with increased visibility of the entire asset estate on an intuitive, modern dashboard. Get automated optimization recommendations Improve asset lifecycle management processes and data accuracy with correction recommendations at every stage of the asset lifecycle. Consolidate HAM tasks on a single dashboard Drive action with visibility into open inventory management tasks such as RMA requests, transfer orders, and asset audits. Hardware Asset Overview dashboard provides important actions and quick links to active tasks. Get a 360-degree view of the asset estate for a snapshot into assets by model type, lifecycle state, and asset value. For more information visit: www.servicenow.com/HAM Automating HAM: How to workflow the 7 stages of the asset lifecycle Learn how to make work flow by automating the HAM lifecycle from request to retirement. Get the white paper Dive into specific dashboards for day-to-day asset tasks Hardware Asset Workspace includes Inventory, Asset Estate, and Model Management dashboards to easily navigate between HAM tasks without having to switch tools. Hardware Asset Workspace views Inventory Improve visibility of the entire asset inventory and stockrooms to drive inventory tasks such as: • Open hardware requests • Open RMA requests • Open transfer orders • Open asset audits • Open stock orders • Loaner asset orders • Disposal orders Asset Estate Maintain accurate hardware and consumable records with insights into: • Hardware nearing end of warranty • Lease contracts expiring • Assets available for refresh • End-of-life methods • Incomplete assets Model Management Drill into the different types of models being managed across hardware, software, consumables, and bundles and gain visibility into: • Models approaching end of life • Missing asset data, model numbers, model names, or useful life information • Normalization metrics • Lifecycle overviews and model status Procurement Gain visibility into ongoing procurement activities with a single-dashboard view of: • Open requests • Pending transfer orders • Open purchase orders • Requests requiring sourcing • Orders by vendor • Receiving slips © 2023 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Outro company names, product names, and logos may be trademarks of the respective companies with which they are associated. SN_DataSheet_Hardware-Asset-Workspace_MAR_2023 SNC-ITAM000250-bb servicenow.com/HAM