Restrict the Microsoft SharePoint Online sites that External Content Q&A Genius Results can search

Define a Microsoft Keyword Query Language (KQL) query to restrict the set of Microsoft SharePoint Online sites (paths) that External Content Q&A Genius Results can search for documents. Only documents that satisfy your query are eligible for External Content Q&A Genius Result answer generation.

Before you begin

The Now Assist in AI Search ServiceNow® Store application must be installed on your instance. For details on installing this application, see Install Now Assist in AI Search.

Role required: admin

About this task

By default, External Content Q&A Genius Results search for relevant documents in all sites (paths) in your Microsoft SharePoint Online source system. You can restrict the set of sites searched by specifying a Microsoft Keyword Query Language (KQL) property restriction query expression as the value for the sn_ais_assist.sharepoint_search.query_filter system property. Only documents from sites that satisfy your property restriction query are eligible for External Content Q&A Genius Result retrieval and answer generation.

To learn more about KQL property restriction queries and the operators they support, see https://learn.microsoft.com/en-us/sharepoint/dev/general-development/keyword-query-language-kql-syntax-reference.

Procedure

1. Navigate to the System Property [sys_properties] table's list view.
   1. Select All.
   2. In the Filter field, enter sys_properties.list.
   3. Press Enter.
2. Search the list for the sn_ais_assist.sharepoint_search.query_filter system property record.
   • If the system property record appears in the list, open it in form view by selecting it.
   • If the system property record does not appear in the list, add it, setting its Type to string. To learn how to add a new system property, see Add a system property.
3. In the system property record's Value field, enter a valid KQL property restriction query expression.
   As an example, suppose your Microsoft SharePoint Online source system is https://example.sharepoint.com.

   • To limit External Content Q&A Genius Result searches to documents in your Marketing and Sales sites, you might enter path:"https://example.sharepoint.com/teams/Marketing/" path:"https://example.sharepoint.com/teams/Sales/" as your property restriction query expression.
   • To prevent External Content Q&A Genius Results from searching documents in your Engineering and QA sites, you might enter NOT (path:"https://example.sharepoint.com/teams/Engineering/" path:"https://example.sharepoint.com/teams/QA/") as your query expression.

   Note:

   You can use KQL Boolean and inclusion/exclusion operators to combine multiple property restriction expressions into a complex query expression.
4. Select Update.

Result

When searching for documents in your Microsoft SharePoint Online source system, External Content Q&A Genius Results apply your property restriction KQL query as a filter. Only documents in sites that satisfy your query are eligible for retrieval and answer generation.