ServiceNow Store application listing details
Summarize
Summary of ServiceNow Store Application Listing Details
The ServiceNow Store application listing details page provides comprehensive information about an app, including its features, procurement options, versions, and technical specifications. This page helps customers understand what the app offers, how to obtain it, and what is required to deploy it effectively within their ServiceNow AI Platform instance.
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Header
The header section displays key procurement options and basic app information such as the application name and provider. For partner apps, customers can view the seller’s profile by selecting the provider name. Procurement options include requesting a 30-day trial, purchase requests, and signing custom terms and conditions. These options dynamically update based on your actions, for example, switching from a trial request button to status messages and trial start options as your procurement progresses. Once fully procured, the app is available for installation via the Application Manager.
App Details
- Summary: Presents key information including app rating, pricing, custom table count (the number of unallocated custom tables required), latest version, and compatibility.
- Description: Highlights what the application enables you to achieve on your ServiceNow AI Platform instance.
- Key Features: Lists the features and capabilities the application adds to your platform.
- Ratings and Reviews: Shows aggregated user ratings on a five-star scale and user-submitted reviews, helping customers assess app quality and performance.
- Links and Documents: Provides additional resources from the provider such as product documentation, release notes, installation guides, and case studies.
- Licensing Requirements: Details custom table needs, AI usage, and subscription considerations essential for app deployment and compliance.
- Terms and Conditions: Offers downloadable terms of use and any specific conditions relevant to the app.
- Contacts: For partner apps, displays contact information for direct engagement. For ServiceNow-built apps, customers are advised to contact their account administrator or sales agent.
Version Details
- Version Summary: Shows release date, custom table count, and compatibility with platform release versions. Customers can select different platform and application versions via dropdown menus to review specific details.
- Release Notes: Lists changes such as additions, removals, and fixes in the selected version to help customers understand updates and improvements.
- Requirements: Specifies hardware and software prerequisites necessary for the application to operate properly.
- Dependencies: Identifies required application and plugin dependencies, ensuring customers know what other components must be in place for correct app functionality.
The listing details page for a ServiceNow Store application shows information about the app and its features, as well as technical information about the versions available.
You can view an app's listing details by selecting an app in the ServiceNow Store. Listing details include a header with procurement options, app details, and version details.
Header
The listing details header shows procurement options, as well as basic information like the application name and the provider. For partner applications, you can select the provider name to view the seller profile.
There are a number of possible procurement options and additional statuses that can be found in the listing details header, including but not limited to options for requesting a 30-day trial, requesting purchase, and signing custom terms and conditions.
Procurement options might be updated or replaced with status messages depending on what actions you take. For example, once you request a trial, the button with that option is replaced with a status message letting you know the trial has been requested. After the trial has been approved, the message is replaced with an option to start the 30-day trial.
Application status messages in the ServiceNow Store are based on the procurement status of an application. After an application is fully procured, a message that it's available for installation is displayed. Installation can be managed through the Application Manager. For more information, see Application Manager.
App details
The app details section includes the following information:
- Summary
- An overview of key information about the application, including the following:
- Rating
- Pricing
- Custom table count (the number of unallocated custom tables this application requires)
- Latest version
- Compatibility
- Description
- An overview of what the application can help you accomplish on your ServiceNow AI Platform instance.
- Key features
- A list of features and capabilities the application can add to your ServiceNow AI Platform instance.
- Ratings and reviews
- A summary of ratings on a five-star scale, where five stars is the best, and a list of user reviews. For more information about leaving reviews, see Reviewing apps.
- Links and documents
- Additional information made available by the provider. Links and documents might include product documentation, release notes, installation guides, case studies, and more.
- Licensing requirements
- A description of custom table requirements, AI usage, and subscription considerations for applications on the ServiceNow Store.
- Terms and conditions
- Downloadable ServiceNow Store terms of use and any terms and any other conditions applicable for the application.
- Contacts
- For partner applications, this shows contact information for the application provider. For applications built by ServiceNow, contact your account administrator or a sales agent.
Version details
The version details section includes the following information:
- Version summary
- Displays release date, custom table count, and platform release compatibility for the selected version. Select available platform release versions and application versions using the drop-down menus at the beginning of the version summary.
- Release notes
- Information about what's been added, removed, or fixed in the selected application version.
- Requirements
- Hardware and software requirements for the application.
- Dependencies
- Lists of application dependencies and plugin dependencies that are required for the application to function correctly. For more information about dependencies, see Evaluating version requirements and dependencies.