Upgrade Management tools

Access all the necessary tools you might require for a seamless upgrade experience on your instance.

You can access the following tools from the Upgrade Management experience.

• ATF Test Generator and Cloud Runner tool in Upgrade Management
  Leverage the power of ServiceNow's ATF Test Generator and Cloud Runner to create intelligent, comprehensive regression tests.
• Cloning tool in Upgrade Management
  Utilize the System Clone application to duplicate an entire database from one instance to another. This cloning process, commonly employed to replicate a production instance for pre-production testing, leverages the latest nightly backup as the data source.
• Upgrade History tool in Upgrade Management
  Utilize the Upgrade History module to maintain a comprehensive record of all upgrades performed on an instance. Access detailed reports for both historical and recent upgrade versions to facilitate analysis and troubleshooting.
• Upgrade Monitor tool in Upgrade Management
  Leverage Upgrade Monitor to schedule upgrades, monitor their progress, and analyze post-upgrade results, including conflict resolution.
• Now Support in Upgrade Management
  Try contacting Now Support if you need any assistance regarding Upgrade Management.
• Upgrade Preview tool in Upgrade Management
  Use the Upgrade Preview module to have an insight about the experience of an upgrade prior to the actual upgrade. You can explore and preview upgrades to different ServiceNow release versions and see how your instance might be impacted with your current configurations.
• Upgrade Skipped Record Rules Editor tool in Upgrade Management
  Create skipped record rules, based on your specified conditions, to define customizations post-upgrade. Subsequently, execute these rules to resolve skipped records during or after the upgrade process, either automatically or on demand.
• Upgrade Plans tool in Upgrade Management
  Accelerate your upgrades using the Upgrade Plan that automates the installation of applications during upgrades, giving you a seamless upgrade experience. It helps you define applications and target versions to be installed in your instance.