Ravi Penikala Director - Software Engineering, Servicenow
Ravi Penikala is a Director of software engineering responsible for innovative solutions in Global Cloud Organization Tols and engineering team in ServiceNow. In this role, Ravi provides solutions and strategy for optimizing the cloud organization agents solutions enabling customers to use ServiceNow platform. Ravi has more than 20 years of in enterprise SaaS Platform, ITSM, ITOM space experienced technology evolution from desktop, client-server and cloud architecture. Before joining ServiceNow in 2021, Ravi led strategy, architecture, engineering execution for SaaS platform solutions.​
Watch Ravi in this session 32 mins Now on Now Now on Now: Improving the agent experience with AI Search Learn more about Surprise Me with this Knowledge 2024 session on Now on Now: Improving the agent experience with AI Search. Watch Now Load More
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