Discover modern CRM strategies that drive loyalty and revenue. And get insights on customer data, personalization, and relationship management at scale.
Autonomous Workforce es más que solo tareas aisladas. Estos especialistas de IA se asignan a roles, con contexto empresarial y permisos, para manejar flujos de trabajo complejos de un extremo a otro.
Únete a nosotros en el evento de IA que puede cambiarlo todo. Aprovecha ahora para ahorrar en grande. Ven por las sorpresas, llévate los conocimientos.
Consulta las innovaciones destacadas, obtén notas de versiones e inicia tu actualización a nuestra versión de software más reciente de ServiceNow AI Platform.
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6 min
The CX Shift: Customer expectations in the AI era
CRMResearch
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CTA Primary
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Meet the 4 types of customers in the age of AI
CRMResearch
4 min
A day in the life of a customer service rep
CRMResearch
6 min
Reimagining CRM with AI superpowers
CRMThought Leadership
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Bell Canada's customer experience AI play
CRMCustomer Story
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3 AI CRM roadblocks and how to get past them
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5 min
Is your CRM ready for AI?
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5 min
3 nonnegotiables for AI-powered revenue operations
CRMAI
"When your people have what they need, customers feel it. When customers feel it, they stay."
Paul Fipps
President, Global Customer Ops, ServiceNow
3 min
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How to win in the shifting CX landscape
CRMResearch
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