Assign Universal Task admin role

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Assign the sn_uni_task.admin role to the application administrators so that they can integrate and configure Universal Task. Roles control access to features, capabilities, and data.

    Before you begin

    Role required: sn_uni_task.admin

    About this task

    You can assign roles to individual users or groups. When you apply roles to groups, the members of those groups inherit those roles.

    Before you can assign the sn_uni_task.admin role to specific users, the logged-in user must also have the sn_uni_task.admin role. By default, the admin role contains the sn_uni_task.admin role. Administrators can assign the sn_uni_task.admin role to other agents who will work on the Universal Task configuration for their respective services.

    Procedure

    1. Navigate to All > User Administration > Groups.
    2. Open the group that you want to assign the sn_uni_task.admin role to.
    3. In the Roles related list, click Edit.
    4. In the Collection list, select sn_uni_task.admin.
    5. Click Add.
    6. Click Save.
      The sn_uni_task.min_admin_count property in the System Properties [sys_properties] table ensures that a minimum number of scoped administrators are active at any given time for managing the application. For Universal Task, the minimum count of scoped admins is set to two by default. You can modify this property to increase the minimum count.
      Note:
      Ensure that you have at least two agents with the sn_uni_task.admin role. If you assign only one agent with the role and that person is deactivated, you no longer will have an agent who can perform the Universal Task admin duties.