Scenario Planning

  • Release version: Yokohama
  • Updated January 30, 2025
  • 3 minutes to read
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    Summary of Scenario Planning

    Scenario Planning in ServiceNow’s Workplace Central enables efficient management of workplace space allocations through the Space Optimization module. This feature allows space planners to create, visualize, and adjust multiple space allocation scenarios for buildings using stack plans and floor maps. It helps optimize floor arrangements and employee seating plans before deploying the best solution.

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    Key Features

    • Space Optimization Module: Centralized tool within Workplace Central for creating and managing scenarios based on stack plans and floor maps.
    • Scenario Creation and Management: Copy existing building plans to create multiple scenarios, enabling comparison and collaboration with stakeholders.
    • Stack Plan Visualization: View space and department allocations by floor with color-coded bars representing different departments or cost centers. Easily move spaces or departments between floors.
    • Floor Map Interaction: Use the Workplace Indoor Mapping floor map to directly adjust space allocations, assignment types, and user assignments.
    • Space Assignments: Modify user assignments, mark spaces as permanent or flexible, and vacate entire floors by moving allocations across floors.
    • Approval Workflow: Publish scenarios for stakeholder review, send them through a built-in approval process, track approvals, and deploy approved plans. Scenarios can be revised and resubmitted if rejected.
    • Multi-Building Support: Create and manage scenarios for single or multiple buildings simultaneously.

    Practical Considerations for ServiceNow Customers

    • Required Plugins: To use Scenario Planning, ensure installation of the latest versions of Workplace Central, Workplace Space Management, Workplace Move Management, and Workplace Indoor Mapping from the ServiceNow Store.
    • Collaboration and Stakeholder Engagement: Share scenarios easily by changing ownership, facilitating transparent communication and decision-making.
    • Visualization and Flexibility: Utilize both stack plans and floor maps to gain comprehensive views of space usage and make adjustments intuitively.
    • Space Optimization Benefits: Efficiently optimize workplace layouts, reduce unallocated spaces, and adapt to organizational changes with minimal disruption.

    Related Concepts

    Scenario Planning integrates with other workplace management features such as Schedule Planning, Workplace Analytics, Space Assistance, Event Planner, Move Management, Case Management, Kiosk, and Indoor Mapping, enabling a holistic approach to managing workplace resources.

    Manage space allocations in your workplace in the most efficient way using the Space optimization scenario planning feature. Adjust your existing space allocations, floor arrangements, and employee seating plan by creating a scenario and deploying it.

    Overview of Scenario Planning

    The Workplace Central is like a central homepage where you can monitor all your workplace-related tasks. The Workplace Central provides you the Space optimization module that enables you to create scenarios using a stack plan and view the plan on the floor map. Using the Space optimization module, as a space planner you can perform several actions related to scenarios such as creating a scenario, monitoring the number of scenarios created and more. For more information about the Space optimization module, refer to Space Optimization.

    Space Optimization enables you to perform scenario planning using a stack plan and a floor map. Scenario planning enables you to create multiple versions of a building with different space allocations until you finalize the best plan. You can share a scenario between multiple stake holders and deploy the best plan to the production.

    Working with Scenario planning

    To create a scenario using the space optimization feature, you must install the latest version of the following plugins:
    • Workplace Central
    • Workplace Space Management
    • Workplace Move Management
    • Workplace Indoor Mapping

    Install the plugins from the from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes. .

    Using the Space optimization module you can create scenarios for a single building or multiple buildings. You can perform the following actions while working with a scenario:
    • A scenario creates a copy of a building with its entire space allocation plan and displays in on a stack plan, according to floors. A stack plan enables you to view all the allocations made on different floors of a building with clear divisions and colors.
    • Using the stack plan, visualize spaces and departments as bars and move them to different floors as required. The bars are color-coded and depending on the allocation, the numbers are displayed. You can view unallocated spaces on a floor. You can categorize the spaces based on their department or cost center. You can switch views depending on how you want to view the spaces.
    • You can also create a copy of an existing scenario. You can create multiple scenarios of a building and compare the best plan with your stake holders. You can share these scenarios with other colleagues or stake holders by changing the ownership of the scenario and deploying it after finalizing one.
    • Create a single scenario or multiple scenarios. You can work on multiple scenarios at a time, publish them so that your stake holders can review.
    • Send a scenario for approval after you publish it. The application provides a default approval definition which is used to process approvals.
    • You can view your approver and approval-related details in an Approver tab.
    • You can deploy an approved scenario directly. In case the scenario is rejected, you can view the details of rejected and implement changes. You can send a scenario for approval multiple times till it is approved.
    • Change space assignments on a floor, move a department or cost center from one floor to another, add or remove spaces, view the number of unallocated spaces, and more.
    • Change the user assignment of a space, such add or remove a user.
    • Vacate a floor easily by moving all the allocations to another floor with simple bar movement on the stack plan.
    • Assign a space as permanent or flexible or remove the setting.
    • You can also directly move spaces on a floor using the Floor map view. The Workplace Indoor Mapping floor map enables you to make allocations, assignment type, and user assignment-related actions.
      Note:
      Ensure that you have installed Indoor Mapping to visualize and reserve spaces using floor maps.