Conversational Integration with Facebook Messenger

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：3分

    • Use this application to empower customers to engage with your business using Facebook Messenger.

    Get started with Conversational Integration with Facebook Messenger

    As of July 31, 2025, Conversational Integration with Facebook Messenger is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.

    Select a tile to get started.

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    Notice regarding use by customers

    Customers are solely responsible for the implementation of the Conversational Integration with Facebook Messenger application. The use of this application in a Facebook app requires a review of the app by the Facebook Developer Support team. It is the responsibility of customers to complete this app review process. The following links from the Facebook site provide guidance on how to complete the app review process:

    1. Facebook Platform Policy Overview: https://developers.facebook.com/docs/messenger-platform/policy/policy-overview
    2. Facebook Pre-Launch Checklist: https://developers.facebook.com/docs/messenger-platform/prelaunch-checklist
    3. Facebook review and submission process for applications: https://developers.facebook.com/docs/messenger-platform/#review---submission-process