Enable public access to the chat widget

Enable public access to the Virtual Agent chat widget for portals.

始める前に

Role required: admin

このタスクについて

Public access to the Virtual Agent chat widget defaults to off. Use the following steps to allow public access to the chat widget for only portals.

手順

1. In the unified navigation bar, select the globe icon ().
2. Select Application Scope, then choose the Virtual Agent Web Client scope.
   ヒント:

   You must be in the Virtual Agent Web Client scope to enable public access.
3. Navigate to All > Conversational Interfaces > Settings > General.
4. Under Display options, enable Public access.

   図 : 1. Example of public access

   

   A message displays confirming that the setting has been saved.