Test Virtual Agent with Google Dialogflow ES NLU in Virtual Agent Designer

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:1分
  • Test topic discovery with Google Dialogflow and Virtual Agent in the Virtual Agent Designer interface.

    始める前に

    Check the following:
    • Ensure that your Google Dialogflow agent (model) is published as a version with the most recent changes.

      For more information, see Versions and environments in the Google Dialogflow documentation.

    • Ensure that at least one topic is mapped to an existing Google Dialogflow agent (model) and intent.

    Role required: virtual_agent_admin or admin

    手順

    1. Navigate to All > Conversational Interfaces > Virtual Agent > Designer.
    2. In the Topics page, click Test Active Topics.
    3. Type an utterance that should trigger the Google Dialogflow intent that is mapped to the topic.
    4. To test entity slot-filling, do the following:
      1. On the Flow tab, add a Text user input node.
      2. Select an entity for the NLU entity field.

      Ensure that the entity you select is configured in your Google Dialogflow ES agent. When a matching utterance is entered in the Test this topic window, the topic should be triggered, and the entity should slot-fill automatically.

      When the user's first utterance is "I like red," Virtual Agent matches the intent and responds with, "We have red as Input Color, is this correct?"