Conversational Interfaces Console

Explore, implement, and maintain your Conversational Interfaces using a home-page or console experience. All the settings and configurations you need to set up and launch your interfaces, such as Virtual Agent and Agent Chat, are consolidated in the ServiceNow® Conversational Interfaces console.

For an introduction to the Conversational Interfaces console, and to get familiar with the product, watch this video.

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ExploreLearn about the Conversational Interfaces Console concepts and features.	InstallInstall Virtual Agent and pre-built conversations.
ConfigureSelect conversation settings for Virtual Agent, Agent Chat, and Sidebar	ReferenceGet technical information about records in the Interactions table and data management in Conversational Interfaces.