Platform Analytics Solutions for Advanced Work Assignment
This Platform Analytics Solution contains preconfigured dashboards. These dashboards contain actionable data visualizations that help you improve your business processes and practices.
Enabling Platform Analytics Solutions
Use the Performance Analytics widgets on the dashboard to visualize data over time, analyze your business processes, and identify areas of improvement. With solutions, you can get value from Performance Analytics for your application with minimal setup.
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Solutions include some dashboards that are inactive by default. You can activate these dashboards to make them visible to end users according to your business
needs.
For unlimited access to all features of this Platform Analytics Solution, purchase a Performance Analytics subscription. For more information, see Activating your Performance Analytics subscription.
To enable a solution for Advanced Work Assignment, an admin navigates to and activates the Performance Analytics - Content Pack - Advanced Work Assignment plugin.
Virtual Agent Academy: Using analytics to optimize Advanced Work Assignment Watch this video for more information about the Platform Analytics Solution for Advanced Work Assignment.