Messaging channels for Agent-Initiated Messaging Interface

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • Install and configure applications to enable a messaging channel for use with the Agent-Initiated Messaging Interface application.

    The following table describes the messaging channels available for use with the Agent-Initiated Messaging Interface application and applications required for using those messaging channels.

    表 : 1. Messaging channels for Agent-Initiated Messaging Interface
    Channel Required applications
    SMS
    注:
    The Conversational SMS Integration with Twilio application installs the Conversational SMS service channel and Twilio spoke applications, if not already installed.