Exploring Journey designer features

  • Release version: Yokohama
  • Updated March 10, 2025
  • 1 minute to read

    • Organization administrators activate and configure Journey designer to help managers and employees understand and actively collaborate on professional and personal journeys.

    Journey designer overview

    Journey designer expands the possibilities for managers and administrators to create consistent and meaningful employee journeys. Journeys are created by using Lifecycle Events and Journey Accelerator features and functionality to support employees and mentors navigate various journeys.

    Journey designer users

    Table 1. Users
    User Description
    Administrators
    • Install, configure, and maintain journeys.
    • Configure analytical reports and display the results in dashboards.
    • Use Lifecycle Events and Journey Accelerator to build journeys.
    Managers
    • Build employee journeys that are easy to maintain and reuse.
    • Add mentors to journeys for improved collaboration.
    • Use in-product guidance on how, when, and why to create and manage journeys for team members.
    • Review reports and dashboards to help understand and track results.
    • View important information about outstanding journeys and drill down on details.
    • Trigger new journeys for team members.
    Employees
    • View and complete urgent to-dos from Lifecycle Events and Journey Accelerator.
    • Navigate through all of their tasks and milestones.
    • Schedule events and complete learning.
    • Complete learning courses added by your organization or your manager.

    Journey designer benefits

    Table 2. Journey designer benefits
    Benefit Feature Users
    Journey plan configuration template management. Journey designer plan configuration template process, owners, and maintenance Administrator, journey owner, and journey approver
    Access journeys from the Employee Center (EC. Managers, mentors, and employees work with journeys in the Employee Center Managers, employees, and mentors
    View key metrics, reports, and other widgets. Journey designer dashboards and reports Managers
    Leverage Now Assist and Guided Tours for Journey designer use cases. Managers, employees, and administrators

    What to explore next

    To learn more about configuring and using Journey designer, see: