Satisfaction M arket P resence G2 Grid® Scoring Niche Contenders High Performers Leaders ALVAO Asset Management PDQ Deploy & Inventory Incident IQ Oomnitza TeamDynamix Faddom BMC Helix Discovery Lansweeper SymphonyAI IT Service Management Tanium Snow Atlas SolarWinds Service Desk Ivanti Neurons for ITAM Atera Proactivanet Sassafras AllSight ProHance Device42, A Freshworks Empresa Nlyte ServiceNow IT Asset Management NinjaOneDeel IT Flexera One Freshservice © 2026 G2, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form without G2’s prior written permission. While the information in this report has been obtained from sources believed to be reliable, G2 disclaims all warranties as to the accuracy, completeness, or adequacy of such information and shall have no liability for errors, omissions, or inadequacies in such information. 1 Enterprise Grid® Report for IT Asset Management Summer 2026 IT Asset Management Software (IT Asset Management Software continues on next page) Enterprise Grid® Report for IT Asset Management | Summer 2026 2© 2026 G2, Inc. All rights reserved. IT Asset Management Software (continued) IT Asset Management Software Definition IT asset management (ITAM) software assists with IT asset lifecycle management. The central purpose of ITAM software is to create and maintain a database encompassing the company’s digital, physical, and virtual components. This allows IT teams to gain insight into the current state and capacity of the company’s infrastructure. IT managers can utilize this information to make long-term procurement plans for IT asset purchase, maintenance, disposal, and replacement. On top of building asset databases, ITAM tools often contain features to manage contracts, finances, and risks associated with inventory. Companies can further use these tools for software patching and policy governance. ITAM software ensures each connection is approved, properly formatted, and updated, thereby reducing security risks. Real-time monitoring features allow ITAM products to identify new connections and inform administrators of new and potentially unapproved devices. Some ITAM tools not only manage hardware but also contain the capabilities of software asset management tools. To qualify for inclusion in the IT Asset Management category, a product must: • Create a central IT asset database that includes common physical IT assets such as workstations, laptops, servers, printers, routers, and various Internet of Things (IoT) devices • Report the status of each IT asset, including license, warranty, contract, lifecycle, and user information • Automatically discover or manually create new IT assets Enterprise IT Asset Management Grid® Scoring Description Products shown on the Enterprise Grid® for IT Asset Management have received a minimum of 10 reviews/ratings in data gathered by April 28, 2026. Products are ranked by customer satisfaction (based on user reviews) and market presence (based on market share, seller size, and social impact) and placed into four categories on the Grid®: Products in the Leader quadrant are rated highly by G2 users and have substantial Market Presence scores. Leaders include: ServiceNow IT Asset Management, NinjaOne, Deel IT, Flexera One, and Freshservice High Performing products have high customer Satisfaction scores and low Market Presence compared to the rest of the category. High Performers include: Atera, Ivanti Neurons for ITAM, Nlyte, Proactivanet, Device42, A Freshworks Empresa, ProHance, and Sassafras AllSight Contender products have relatively low customer Satisfaction scores and high Market Presence compared to the rest of the category. While they may have positive reviews, they do not have enough reviews to validate those ratings. Contenders include: Tanium, Snow Atlas, and SolarWinds Service Desk Niche products have relatively low Satisfaction scores and low Market Presence compared to the rest of the category. While they may have positive reviews, they do not have enough reviews to validate those ratings.