Request a cloud account

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Request a cloud account as a requester. A notification email is sent when the requester creates an account request.

    Before you begin

    The ServiceNow admin must have populated the data for the account owner, cost center, business unit, department, and business application.

    Role required: sn_itom_cam.cw_requester

    Procedure

    1. Navigate to All > Cloud Workspace.
    2. From the home page, select Request.
    3. On the Request new cloud account form, fill in the fields.

      For a description of the field values, see New cloud account request fields.

      Note:
      For information about how to create your custom catalog, see Configure a custom catalog ID in Cloud Account Management account request.
    4. Request a GovCloud cloud account by selecting the This is a GovCloud account check box.

      This action adds additional fields on the new cloud account request form for entering your GovCloud organization details.

      Note:
      GovCloud account creation is supported only for the AWS cloud provider.
    5. Select Submit.