Check CI dependencies

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • You can see if a particular configuration item (CI) is part of other application services and check if it depends on other CIs.

    Before you begin

    Role required: admin, app_service_admin, app_service_user

    About this task

    While Service Mapping shows position of a CI in a particular application service, your organization may also use the same CI in other application services. If you are planning to perform changes to this CI, make sure that the changes do not affect other application services.

    Procedure

    1. In the map, right-click the relevant CI and select Open dependency views.
      The Dependency Views page opens in the new tab showing the selected CI in the center.
    2. Click Details.

      The Details button on the Dependency Views page.
    3. Click the Related Services tab.
      The list of links to application services containing this CI appear on the Related Services tab.
    4. To view the map of another application service containing this CI, click the relevant link.