Using ITOM Mobile Agent Release version: Zurich Updated July 31, 2025 1 minute to readWork with alerts, incidents, on-call schedules, and tasks on the go. ITOM Mobile Agent tasks Work with alerts in ITOM mobileManage alerts on the go. Learn how to assign, reassign, and close alerts in ITOM Mobile Agent. You can also add work notes to alerts and create incidents from alerts.Managing incidents and major incidents on mobileManage and resolve incidents on the go using ITOM Mobile Agent. Learn how to create, process, and collaborate on incidents on your mobile device. You can also track and collaborate on major incidents.Working with On-Call Scheduling on mobileManage on-call schedules on the go using ITOM Mobile Agent. As a manager, learn how to manage shifts, time-off requests, and scheduling gaps. As a responder, learn how to request time off, view who is on call, and see upcoming shifts.Working with tasks on mobileManage change and catalog tasks on your mobile device using ITOM Mobile Agent. Learn how to respond to issues quickly by viewing, closing, and adding comments to tasks on the go.
Using ITOM Mobile Agent Release version: Zurich Updated July 31, 2025 1 minute to readWork with alerts, incidents, on-call schedules, and tasks on the go. ITOM Mobile Agent tasks Work with alerts in ITOM mobileManage alerts on the go. Learn how to assign, reassign, and close alerts in ITOM Mobile Agent. You can also add work notes to alerts and create incidents from alerts.Managing incidents and major incidents on mobileManage and resolve incidents on the go using ITOM Mobile Agent. Learn how to create, process, and collaborate on incidents on your mobile device. You can also track and collaborate on major incidents.Working with On-Call Scheduling on mobileManage on-call schedules on the go using ITOM Mobile Agent. As a manager, learn how to manage shifts, time-off requests, and scheduling gaps. As a responder, learn how to request time off, view who is on call, and see upcoming shifts.Working with tasks on mobileManage change and catalog tasks on your mobile device using ITOM Mobile Agent. Learn how to respond to issues quickly by viewing, closing, and adding comments to tasks on the go.