Cloud Discovery schedules dashboard in Cloud Discovery Workspace

  • Release version: Zurich
  • Updated March 24, 2026
  • 2 minutes to read
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    Summary of Cloud Discovery schedules dashboard in Cloud Discovery Workspace

    The Cloud Discovery schedules dashboard provides detailed insights about selected cloud discovery runs, enabling you to monitor and analyze the discovery process effectively. Although the Cloud Discovery Workspace is slated for future deprecation starting with the Zurich release, it remains supported on existing instances. ServiceNow recommends transitioning to the Discovery Admin Workspace for the latest functionality.

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    Access and Roles

    To access the dashboard, navigate to Cloud Discovery Workspace > Cloud Discovery > Schedules. Users require the sncloudopsws.cloudopsadmin role to view and manage the dashboard content.

    Key Features

    • Resource and CI Metrics: View counts of total Configuration Items (CIs) discovered, newly discovered CIs, and CIs absent from the previous discovery run.
    • Error Tracking: Monitor the number of discovery errors encountered during the selected discovery run.
    • Duration Tracking: See the time taken to complete the discovery run.
    • Reports: Includes bar charts showing resource counts and time taken for the last 10 discovery runs associated with the selected schedule.
    • Filtering and Sorting: Filter schedules by cloud provider or schedule name and sort by alphabetical order, error counts, or discovery status. Only the last 10 discovery runs are available for selection in reports.

    Use Cases and Users

    Administrators and discovery operators can leverage the dashboard to:

    • Track CI discovery trends and resource counts over multiple runs.
    • Identify new and missing CIs between discovery runs to maintain accurate CMDB data.
    • Analyze errors and duration to improve discovery efficiency and reliability.

    Important Notes

    • The Newly discovered and Absent from last indicators apply only to pattern-based discoveries.
    • Cloud Discovery Workspace will be hidden and not activated on new instances moving forward, though it remains supported for existing customers.
    • For the most updated experience, transition to the Discovery Admin Workspace, as detailed in the ServiceNow knowledge base.

    The Cloud Discovery schedules dashboard displays information about the selected discovery run.

    Important:
    Starting with the Zurich release, Cloud Discovery Workspace is being prepared for future deprecation. It will be hidden and no longer activated on new instances, but will continue to be supported. Discovery Admin Workspace provides the latest experience for this functionality. For details, see the Application/Plugin Deprecation Process [KB0867184] article in the Now Support knowledge base.

    Required ServiceNow AI Platform roles

    sn_cloud_ops_ws.cloud_ops_admin

    Access the Cloud Discovery schedules dashboard

    To open the dashboard, navigate to Cloud Discovery Workspace > Cloud Discovery > Schedules.

    Use cases

    For examples of how different people in your organization would use this dashboard, see these use cases.
    User Dashboard use
    sn_cloud_ops_ws.cloud_ops_admin
    • View the resource count from the recent discovery runs.
    • View the time taken for the recent discovery runs.
    • View the list of newly discovered CIs
    • View the list of CIs missing from the previous discovery run.
    • View the count of CIs discovered during the selected discovery run.
    • View the count of discovery errors that occurred during the selected discovery run.

    Indicators

    Total Resources
    The indicator displays the total count of Configuration Items (CI) discovered during the selected discovery run.
    Newly discovered
    The indicator displays the count of new CIs discovered during the selected discovery run.
    Absent from last
    The indicator displays the count of CIs missing during the selected discovery run. That is, CIs were discovered during the previous discovery run, but are missing during the selected discovery run.
    Errors
    The indicator displays the count of discovery errors that occurred during the selected discovery run.
    Duration
    The indicator displays the time taken to complete the selected discovery run.
    Note:
    Cloud Discovery calculates the Newly discovered and Absent from last indicators only for the pattern-based discoveries.

    Reports

    Title Type Source table Description
    Resource counts from recent discovery runs Bar chart
    Bar chart.
    		 discovery_cloud_results This report displays the count of CIs discovered during the last 10 runs of the selected discovery schedule.
    Time taken for recent discovery runs Bar chart
    Bar chart.
    		 discovery_status This report displays the time taken to complete the last 10 runs of the selected discovery schedule.

    This report covers both completed as well as canceled discovery runs.

    Filters

    Name Type Description
    Schedules filter Choice-based filter By default, the list shows all the Cloud Discovery schedules in alphabetical order, regardless of their current running status. Use the schedule filter to filter the Cloud Discovery schedules. You can filter the schedules by cloud provider, schedule name, or both. You can also sort the filtered list by any one of the following criteria:
    • Alphabetically: Sort the schedule names alphabetically.
    • Errors: Sort by the count of errors encountered during the discovery.
    • Discovery in progress: Sort by status of the discovery.

    After filtering the schedule, select the discovery run from the Report drop-down list to visualize its data in the schedules dashboard displayed on the Results tab.

    Note:

    Only the last 10 discovery runs appear in the Report drop-down list.