AWS Global Accelerator pattern-based discovery

  • Release version: Zurich
  • Updated June 16, 2026
  • 2 minutes to read
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    Summary of AWS Global Accelerator pattern-based discovery

    The AWS Global Accelerator pattern-based discovery, part of the Discovery and Service Mapping Patterns application, enables ServiceNow customers to identify and map AWS Global Accelerator resources within their cloud environments. This discovery populates data both in the Configuration Management Database (CMDB) and in non-CMDB tables, providing comprehensive visibility into AWS Global Accelerator assets and their attributes.

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    Prerequisites and Setup

    • AWS Discovery Prerequisites: Customers must verify AWS discovery prerequisites to ensure successful detection of resources.
    • Resource Inclusion List: To avoid duplicate discovery, resources should not be listed in the Resource Inclusion List (sacloudinventoryresourcewhitelist) table.
    • Pattern Activation: The AWS Global Accelerator discovery pattern is disabled by default. Starting with Visibility Content version 6.28.0, enabling or disabling patterns is no longer considered a customization and patterns will update automatically after upgrades. Customers should enable the relevant pattern to activate discovery.

    Data Captured and Tables Populated

    The pattern populates AWS Global Accelerator data in both non-CMDB and CMDB tables, facilitating integration and operational management:

    • Non-CMDB Data: Using the "Amazon AWS - Global Accelerator - Extended Inventory (LP)" pattern, data is stored in non-CMDB AWS tables accessible via the ServiceNow navigation under All > Configuration > AWS. Key fields include:
      • Object Id: Amazon Resource Name (ARN) uniquely identifying each Global Accelerator.
      • Name: Assigned resource name.
      • Status: Current operational state.
      • Is Enabled: Indicates if the Global Accelerator is enabled or disabled.
    • CMDB Data: The same pattern also populates the Cloud Resource [cmdbcicmpresource] table with key fields:
      • Object ID: ARN of the Global Accelerator.
      • Name: Resource name.
      • Resource Type: Identified as AWS::GlobalAccelerator::Accelerator.
      • Install Status: Typically set to Installed.
      • Operational Status: Typically set to Operational.

    Configuration Item Relationships

    The discovery establishes relationships between Configuration Items (CIs) to represent hosting and referencing connections:

    • Hosted on: Links the AWS Global Accelerator resource to its Cloud Service Account.
    • References: Links the Global Accelerator to the Cloud Resource CI.

    AWS Tag Discovery

    The discovery pattern also collects AWS tags associated with the Global Accelerator resources and stores them in the Key Value [cmdbkeyvalue] table, capturing both tag names and values. This tagging information supports better resource classification and management within ServiceNow.

    Discovery and Service Mapping Patterns finds AWS services on your cloud environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Pattern-based discovery and mapping requirements

    Verify the AWS discovery prerequisites
    For more information, see the prerequisites section in AWS discovery using patterns.
    Remove resources from the Resource Inclusion List table
    Verify that the relevant resource isn't listed in the Resource Inclusion List [sa_cloud_inventory_resource_whitelist] table to avoid duplicate discovery. For more information on removing resources from the Resource Inclusion List, see AWS Resource Inventory discovery with Patterns.
    Enable the relevant pattern
    The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see Activate a disabled pattern.

    Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

    Data stored in non-CMDB tables

    Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Amazon AWS - Global Accelerator - Extended Inventory (LP) pattern.

    You can review the non-CMDB AWS tables by navigating to All > Configuration > AWS. You can also search the navigation filter for the specific pattern name.

    Table 1. AWS Global Accelerator [cmdb_aws_global_accelerator_accelerator]
    Field Description
    Object Id [object_id] The Amazon Resource Name (ARN) uniquely identifying the Global Accelerator resource.
    Name [name] The name assigned to the AWS Global Accelerator resource.
    Status [status] The current operational state of the Global Accelerator.
    Configuration Item [configuration_item] References the Cloud Resource [cmdb_ci_cmp_resource] table.
    Is Enabled [is_enabled] Indicates whether the Global Accelerator is enabled or disabled.

    Data stored in CMDB tables

    Discovery and Service Mapping Patterns application populates data in the CMDB when running the Amazon AWS - Global Accelerator - Extended Inventory (LP) pattern.

    Table 2. Cloud Resource [cmdb_ci_cmp_resource]
    Field Description
    Object ID [object_id] The ARN uniquely identifying the Global Accelerator resource.
    Name [name] The name assigned to the AWS Global Accelerator resource.
    Resource type [resource_type] Type of resource. The value is set to AWS::GlobalAccelerator::Accelerator.
    Install Status [install_status] Install status of the resource. Default value is Installed.
    Operational status [operational_status] Operational status of the resource. Default value is Operational.

    CI relationships

    The Amazon AWS - Global Accelerator - Extended Inventory (LP) pattern creates these relationships to support AWS Global Accelerator discovery.

    CI Relationship CI
    Cloud Resource [cmdb_ci_cmp_resource] Hosted on::Hosts Cloud Service Account [cmdb_ci_cloud_service_account]
    AWS Global Accelerator [cmdb_aws_global_accelerator_accelerator] References Cloud Resource [cmdb_ci_cmp_resource]

    AWS tag discovery

    The pattern collects tags and populates them in the Key Value [cmdb_key_value] table.
    Table 3. Key Value [cmdb_key_value]
    Field Description
    Key [key] Tag name.
    Value [value] Tag value.