Alert group automations

Configure grouping rules to automatically consolidate related alerts into single actionable items for more efficient incident management.

Before you begin

Verify that you have installed the ITOM AIOps and Now Assist for IT Operations Management (ITOM) plugins.

Ensure you are in the Configure IT Operations Management page.

Role required: evt_mgmt_admin or evt_team_operator

About this task

Alert grouping rules automatically combine related alerts that represent the same underlying issue or event. This reduces alert volume and helps operations teams focus on resolving the root cause rather than managing multiple individual alerts for the same problem.

Procedure

1. Navigate to Configuration Summary > Event Management > Reduce Noise.
2. Expand Reduce Noise.
3. Select Group alerts.
   A list of group alert automations appears.
4. Select Create automation.
   The Group alerts page opens.
5. Follow the steps in Create Group automation.
6. To complete the setup, select Mark as configured.