AWS DataSync Task pattern-based discovery

  • Release version: Zurich
  • Updated August 10, 2026
  • 2 minutes to read
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    Summary of AWS DataSync Task pattern-based discovery

    The AWS DataSync Task pattern-based discovery in ServiceNow enables automated identification and mapping of AWS DataSync tasks within your cloud environment. This functionality is part of the Discovery and Service Mapping Patterns application, which helps you maintain an accurate and up-to-date configuration management database (CMDB) and related inventory tables for AWS services.

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    Key Features

    • Pattern Activation: The AWS DataSync Task discovery pattern is disabled by default. From Visibility Content version 6.28.0 onward, enabling or disabling patterns is streamlined and updates are preserved after upgrades.
    • Prerequisites and Configuration: To avoid duplicate discoveries, ensure relevant resources are not listed in the Resource Inclusion List table. AWS discovery prerequisites must be met, and AWS GovCloud (US) accounts require datacenter URL configuration when creating AWS service accounts.
    • Data Population: Discovery populates data both in CMDB and non-CMDB tables. Non-CMDB data is accessible under Configuration > AWS, while CMDB data appears primarily in the Cloud App Server [cmdbcicloudappserver] and AWS DataSync Task [cmdbawsdatasynctask] tables.
    • Detailed Data Fields: Key fields such as Amazon Resource Name (ARN), task name, status, and task mode are captured. The CMDB records installation and operational status, along with resource type set as AWS::DataSync::Task.
    • CI Relationships: The pattern establishes relationships showing that the DataSync Task is hosted on AWS Datacenter and references the corresponding Cloud App Server record.
    • AWS Tag Discovery: Tags associated with DataSync tasks are discovered and stored in the Key Value [cmdbkeyvalue] table for effective categorization and filtering.

    Key Outcomes

    • Enables comprehensive discovery and mapping of AWS DataSync Tasks, ensuring your CMDB reflects current operational statuses and configurations.
    • Supports governance and compliance by integrating AWS GovCloud account discovery through configurable service accounts.
    • Facilitates enhanced asset management by capturing detailed metadata and tags, aiding in resource tracking and reporting.
    • Improves visibility into cloud infrastructure relationships, helping ServiceNow customers better manage dependencies and service impacts.

    Discovery and Service Mapping Patterns finds AWS services on your cloud environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Pattern-based discovery and mapping requirements

    Verify the AWS discovery prerequisites
    For more information, see the prerequisites section in AWS discovery using patterns.
    Remove resources from the Resource Inclusion List table
    Verify that the relevant resource isn't listed in the Resource Inclusion List [sa_cloud_inventory_resource_whitelist] table to avoid duplicate discovery. For more information on removing resources from the Resource Inclusion List, see AWS Resource Inventory discovery with Patterns.
    Enable the relevant pattern
    The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see Activate a disabled pattern.
    Configure the Discovery schedule to support GovCloud
    Discovering AWS GovCloud (US) accounts requires using a datacenter URL when setting up an AWS service account. For more information, see Create AWS service accounts.

    Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

    Data stored in non-CMDB tables

    Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Amazon AWS - DataSync Task - Extended Inventory (LP) pattern.

    You can review the non-CMDB AWS tables by navigating to All > Configuration > AWS. You can also search the navigation filter for the specific pattern name.

    Table 1. AWS DataSync - Task [cmdb_aws_datasync_task]
    Field Description
    Object Id [object_id] The Amazon Resource Name (ARN) uniquely identifying the DataSync task.
    Name [name] The name assigned to the AWS DataSync task.
    Status [status] The current operational status of the DataSync task.
    Configuration Item [configuration_item] References the Cloud App Server [cmdb_ci_cloud_appserver] table.
    Task Mode [task_mode] The execution mode of the DataSync task. For example: one-time or scheduled.

    Data stored in CMDB tables

    Discovery and Service Mapping Patterns application populates data in the CMDB when running the Amazon AWS - DataSync Task - Extended Inventory (LP) pattern.

    Table 2. Cloud App Server [cmdb_ci_cloud_appserver]
    Field Description
    Object ID [object_id] The ARN uniquely identifying the DataSync task.
    Name [name] The name assigned to the AWS DataSync task.
    Install Status [install_status] Install status of the resource. Default value is Installed.
    Operational status [operational_status] Operational status of the resource. Default value is Operational.
    Type [type] Type of resource. The value is set to AWS::DataSync::Task.

    CI relationships

    The Amazon AWS - DataSync Task - Extended Inventory (LP) pattern creates these relationships to support AWS DataSync Task discovery.

    CI Relationship CI
    Cloud App Server [cmdb_ci_cloud_appserver] Hosted on::Hosts AWS Datacenter [cmdb_ci_aws_datacenter]
    AWS DataSync - Task [cmdb_aws_datasync_task] References Cloud App Server [cmdb_ci_cloud_appserver]

    AWS tag discovery

    The pattern collects tags and populates them in the Key Value [cmdb_key_value] table.
    Table 3. Key Value [cmdb_key_value]
    Field Description
    Key [key] Tag name.
    Value [value] Tag value.