AWS DataSync Task pattern-based discovery

  • Release version: Zurich
  • Updated July 20, 2026
  • 2 minutes to read
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    Summary of AWS DataSync Task pattern-based discovery

    The AWS DataSync Task pattern-based discovery enables ServiceNow customers to automatically locate and map AWS DataSync tasks within their cloud environments using Discovery and Service Mapping Patterns. This process enhances visibility into AWS resources by populating detailed data into both CMDB and non-CMDB tables, facilitating comprehensive cloud asset management.

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    Key Features

    • Pattern Activation: The AWS DataSync Task pattern is disabled by default and must be enabled to start discovery. With Visibility Content version 6.28.0 and later, pattern activation or deactivation is not treated as customization and patterns reset to the latest predefined version after upgrades while retaining the last active state.
    • Prerequisites and Configuration: Customers must verify AWS discovery prerequisites and ensure no duplicate discovery by removing relevant resources from the Resource Inclusion List table [sacloudinventoryresourcewhitelist]. Additionally, discovery of AWS GovCloud (US) accounts requires configuration with a datacenter URL when setting up AWS service accounts.
    • Data Population: Discovered DataSync task information is stored in:
      • Non-CMDB table [cmdbawsdatasynctask]: Contains details such as the Amazon Resource Name (ARN), task name, status, execution mode, and references to the Cloud App Server CI.
      • CMDB table [cmdbcicloudappserver]: Stores core configuration item data including ARN, name, install status (default "Installed"), operational status (default "Operational"), and resource type set as AWS::DataSync::Task.
      • Key Value table [cmdbkeyvalue]: Captures AWS tags associated with DataSync tasks as key-value pairs for enhanced metadata tracking.
    • CI Relationships: The pattern establishes relationships linking DataSync Task CIs to their hosting AWS Datacenter and Cloud App Server, supporting accurate dependency mapping.

    Practical Benefits

    ServiceNow customers leveraging this pattern gain automated, up-to-date discovery of AWS DataSync tasks, improving configuration management and operational oversight. By integrating detailed task metadata, statuses, and tags into the CMDB and related tables, customers can better track cloud resource utilization, compliance, and optimize cloud service management workflows.

    Discovery and Service Mapping Patterns finds AWS services on your cloud environment. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Pattern-based discovery and mapping requirements

    Verify the AWS discovery prerequisites
    For more information, see the prerequisites section in AWS discovery using patterns.
    Remove resources from the Resource Inclusion List table
    Verify that the relevant resource isn't listed in the Resource Inclusion List [sa_cloud_inventory_resource_whitelist] table to avoid duplicate discovery. For more information on removing resources from the Resource Inclusion List, see AWS Resource Inventory discovery with Patterns.
    Enable the relevant pattern
    The pattern for this service is disabled by default. Starting with Visibility Content version 6.28.0, activating or deactivating a pattern won't be considered a customization, and it will continue to receive updates. Patterns that were previously activated or deactivated will reset to the latest predefined version after upgrading while retaining the last active field value. For more information on enabling patterns, see Activate a disabled pattern.
    Configure the Discovery schedule to support GovCloud
    Discovering AWS GovCloud (US) accounts requires using a datacenter URL when setting up an AWS service account. For more information, see Create AWS service accounts.

    Discovery and Service Mapping Patterns application populates data in both CMDB and non-CMDB tables.

    Data stored in non-CMDB tables

    Discovery and Service Mapping Patterns application populates data in the non-CMDB table when running the Amazon AWS - DataSync Task - Extended Inventory (LP) pattern.

    You can review the non-CMDB AWS tables by navigating to All > Configuration > AWS. You can also search the navigation filter for the specific pattern name.

    Table 1. AWS DataSync - Task [cmdb_aws_datasync_task]
    Field Description
    Object Id [object_id] The Amazon Resource Name (ARN) uniquely identifying the DataSync task.
    Name [name] The name assigned to the AWS DataSync task.
    Status [status] The current operational status of the DataSync task.
    Configuration Item [configuration_item] References the Cloud App Server [cmdb_ci_cloud_appserver] table.
    Task Mode [task_mode] The execution mode of the DataSync task. For example: one-time or scheduled.

    Data stored in CMDB tables

    Discovery and Service Mapping Patterns application populates data in the CMDB when running the Amazon AWS - DataSync Task - Extended Inventory (LP) pattern.

    Table 2. Cloud App Server [cmdb_ci_cloud_appserver]
    Field Description
    Object ID [object_id] The ARN uniquely identifying the DataSync task.
    Name [name] The name assigned to the AWS DataSync task.
    Install Status [install_status] Install status of the resource. Default value is Installed.
    Operational status [operational_status] Operational status of the resource. Default value is Operational.
    Type [type] Type of resource. The value is set to AWS::DataSync::Task.

    CI relationships

    The Amazon AWS - DataSync Task - Extended Inventory (LP) pattern creates these relationships to support AWS DataSync Task discovery.

    CI Relationship CI
    Cloud App Server [cmdb_ci_cloud_appserver] Hosted on::Hosts AWS Datacenter [cmdb_ci_aws_datacenter]
    AWS DataSync - Task [cmdb_aws_datasync_task] References Cloud App Server [cmdb_ci_cloud_appserver]

    AWS tag discovery

    The pattern collects tags and populates them in the Key Value [cmdb_key_value] table.
    Table 3. Key Value [cmdb_key_value]
    Field Description
    Key [key] Tag name.
    Value [value] Tag value.