Cohesity storage system discovery

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Cohesity storage system discovery

    The Cohesity Storage System pattern within the ServiceNow Discovery and Service Mapping Patterns application enables automated detection of Cohesity DataPlatform clusters, nodes, and chassis. This discovery capability helps you consolidate and manage diverse workloads—including backups, archives, test/dev, and analytics data—on a single cloud-native platform that supports both physical and virtual environments. The pattern also extends support to NoSQL databases and Hadoop data stores integrated with Cohesity.

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    Prerequisites

    • Ensure the CMDB CI Class Models application is updated to at least version 1.37.0 and the Discovery and Service Mapping Patterns app is at least version 1.0.91.
    • Verify that the MID Server is active and has network access to the Cohesity storage cluster.
    • Configure a basic authentication account with appropriate API permissions for key Cohesity cluster and node endpoints.
    • Create an alias for the basic authentication credential to facilitate secure access.
    • Set up a serverless discovery schedule for ongoing automated discovery of Cohesity storage systems.

    Discovered Configuration Items (CIs) and Data

    During discovery, the following CIs are populated in the CMDB with detailed attributes:

    • Cohesity Cluster: IP address and fully qualified domain name (FQDN).
    • Cohesity Node: Manufacturer, FQDN, operational status (defaulted to Installed), and a description indicating the node type (e.g., Cohesity Backup Server).
    • Chassis: Manufacturer, description, and serial number.
    • IP Address: Name, IP address value, and IP version associated with the node.

    Configuration Item Relationships

    Discovery establishes key relationships to accurately represent the Cohesity environment topology in the CMDB:

    • IP Address is owned by Cohesity Node
    • Cohesity Node is clustered within Cohesity Cluster
    • Cohesity Node is hosted on Chassis

    Practical Benefits for ServiceNow Customers

    By implementing Cohesity storage system discovery, you gain an accurate, up-to-date representation of your Cohesity DataPlatform infrastructure within your ServiceNow CMDB. This enables improved data management, streamlined backup and analytics workload tracking, and supports integrated IT operations management. Automated discovery reduces manual effort and helps maintain configuration accuracy, which is critical for service mapping, impact analysis, and compliance.

    The Discovery and Service Mapping Patterns application uses the Cohesity Storage System pattern to find clusters, nodes, and chassis for the Cohesity DataPlatform. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

    Cohesity develops software that are used to consolidate and simplify data management, and it includes analytics capabilities. Their software also solves the problem of mass data fragmentation with data that extends across multiple systems or cloud providers.

    The company's main product, DataPlatform, is a hyper-converged software that allows businesses to consolidate a variety of workloads, including backups, archives, test, development, and analytics data onto a single cloud-native platform. It works with physical servers as well as virtual machines.

    Cohesity extends backup capabilities to NoSQL workload distributed databases like MongoDB, Apache Cassandra, Couchbase, and Apache HBase, as well as Apache Hadoop data on Hadoop Distributed File System (HDFS) datastores.

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    Prerequisites

    Verify that the applications are up to date
    • CMDB CI Class Models, from version 1.37.0
    • Discovery and Service Mapping Patterns, from version 1.0.91
    Verify MID Server configuration
    Verify the MID Server is set to Active and is reachable to the Cohesity storage cluster.
    Verify API permissions
    Verify you have a basic authentication account configured with proper permissions for the following API calls:
    • https://" + ${cluster_ip} + "/irisservices/api/v1/public/cluster?fetchStats=true
    • https://" + ${cluster_ip} + "/irisservices/api/v1/nexus/cluster/status
    • https://" + ${cluster_ip} + "/irisservices/api/v1/public/nodes?fetchStats=true
    • https://" + nodeIp + "/irisservices/api/v1/nexus/node/hardware_info
    Create an alias for the basic authentication credential
    For more information, see Create an alias for a basic authentication credential for Cohesity storage system discovery.
    Create a serverless discovery schedule
    For more information, see Create a serverless schedule for Cohesity storage system discovery.

    Data collected by Discovery during horizontal discovery

    Discovery populates the data in the CMDB when running the Cohesity Storage System pattern.

    Table 1. Cohesity Cluster [cmdb_ci_cohesity_cluster]
    Label Description
    IP Address [ip_address] IP address of the cluster.
    Fully qualified domain name [fqdn] Fully qualified domain name (FQDN) of the cluster.
    Table 2. Cohesity Node [cmdb_ci_cohesity_node]
    Label Field Name
    Manufacturer [manufacturer] Manufacturer of the cluster node, which could be Cohesity or third-party.
    Fully qualified domain name [fqdn] FQDN of the node within the cluster.
    Operational status [operational_status] Operational status. Default value: Installed.
    Description [short_description] Description of the cluster node: Cohesity Backup Server.
    Table 3. Chassis [cmdb_ci_chassis]
    Label Field Name
    Manufacturer [manufacturer] Manufacturer of the chassis.
    Description [short_description] Description of the chassis: Cohesity Chassis.
    Serial number [serial_number] Serial number of the chassis.
    Table 4. IP Address [cmdb_ci_ip_address]
    Label Field Name
    Name [name] Name of the Cohesity node.
    IP Address [ip_address] IP address of the Cohesity node.
    IP version [ip_version] IP version of the Cohesity node.

    CI relationships

    Discovery creates these relationships to support the Cohesity storage system discovery.
    CI Relationship Type CI
    Cohesity Node [cmdb_ci_cohesity_node] Owns::Owned by IP Address [cmdb_ci_ip_address]
    Cohesity Node [cmdb_ci_cohesity_node]

    Cluster of::Cluster

    		 Cohesity Cluster [cmdb_ci_cohesity_cluster]
    Cohesity Node [cmdb_ci_cohesity_node] Hosted on::Hosts Chassis [cmdb_ci_chassis]