Glen Nethercutt Chief Technology Officer, Genesys Cloud services
Glenn Nethercutt is the Chief Technology Officer and a Technical Fellow at Genesys, where he oversees cloud architecture strategy: scalability, microservices, cloud-native design, fault tolerance, disaster recovery, service consistency, new technology evaluation, and continuous delivery mechanisms. He has a background in telecommunications, complex event stream processing, application performance management, OS development, data visualization, and continuous delivery principles. Glenn lives in Raleigh, North Carolina where he is an avid hiker and runner.
Watch Glen in this session 42 mins Solution Keynote Customer Service Management Keynote: Improve service and spur growth Learn more about Customer Service & Operations with this Knowledge 2024 session on Customer Service Management Keynote: Improve service and spur growth. Watch Now Log In Load More
See why these speakers are industry leaders See All Speakers Sheri Kahn VP Product Marketing, Customer and Employee Experience, ServiceNow Read Bio Jochen Hostalka SVP IT Customer & Enterprise Services, Siemens Healthineers AG Read Bio Ken Blaise Sr Technical Product and Solutions Marketing Manager, ServiceNow Read Bio John Ball SVP, Customer and Industry Workflows, ServiceNow Read Bio
Keep learning Knowledge is power, and here’s how to tap into it.
 Community Enhance your technical journey through peer-to-peer support with the ServiceNow Community. ServiceNow Events Find your next event, boost your learning, and gain valuable skills with our digital event experience. Watch Demos Dive into our curated collections of sessions and credential-building opportunities.