IT Overview Products Resources
Fuel IT and set the foundation for Autonomous IT See how our solutions leverage the ServiceNow AI Platform to level-up and optimize the business value of IT. IT Service Management Transform the impact, speed, and delivery of your technology services. From incident, problem, and change management, to knowledge and service catalog, provide the experience your end users deserve. Empower your team with ServiceNow AI Agents that act on their behalf. Manage incidents and issues better Restore services faster with self-service or intelligent routing and built-in collaboration with teams of AI agents. Accelerate daily tasks and interactions Simplify everyday work with machine learning, while anticipating trends, and improving processes with AI. Create and maintain a focused experience Unify how you deliver, maintain, and adapt services to your organization and employees with integrated service operations. Explore ITSM
IT Operations Management Use AIOps, visibility, insights, and automation to predict issues and streamline resolutions. Manage discovery, event and health logs, service mapping, and operational intelligence to deliver resiliency. Gain insights earlier, act faster Triage alerts faster and with more accuracy. Minimize user impact with predictive AIOps, powered by generative AI. Monitor, map, and remediate Gain a holistic view of operations and critical service mappings, and employ workflows to remediate issues. Maintain resilient services Improve service availability and reliability with immediate problem identification, collaboration, and resolution. Explore ITOM
IT Asset Management Take control of all your IT assets. Automate the end-to-end lifecycle of your software, hardware, SaaS, and other cloud resources by centrally managing asset inventories, audits, compliance, and spending. Reduce software and SaaS costs Modernize software and SaaS asset management to reduce costs, mitigate risk, and take action across the business. Improve hardware asset lifecycles Automate lifecycle actions to reduce hardware refresh costs, minimize losses and risks, and manage your inventory. Track asset compliance Avoid fines and be ready for audits by tracking IT asset compliance, especially when on-boarding and off-boarding. Explore ITAM
Strategic Portfolio Management Align everyone to the strategy of the business. Manage projects with full visibility. Orchestrate plans from end-to-end including demand programs, investment funding, resource planning, roadmaps, and OKRs. Plan and align your IT strategy Connect business strategy to execution by simulating and comparing investment scenarios.  Manage your IT projects Gain visibility into traditional, agile, and hybrid work to manage demand and resources while optimizing portfolios. Integrate and accelerate across IT AI helps you capture feedback, simplify documents, and integrate with other ServiceNow IT solutions and workflows. Explore SPM
Let’s put AI to work for IT Our experts can help you get started evaluating the solution that best fits your needs. Schedule a custom demo for IT to see how it would work in your specific environment. お問合せ Us
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